GE Monogram ZDI15C Automatic Icemaker Logo

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Posted on Nov 19, 2017
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GE Monogram ice maker dispensing ice on its own

I have the same problem. All of a sudden I hear ice crashing on the floor and the ice maker is kicking out ice non-stop. I open the door and it stops and notice that it starts again when I push the door light switch. I opened the top panel and disconnected the wiring plug and it stopped. I reconnected it and now it doesn't work

1 Answer

Rocky Wright

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  • Expert 81 Answers
  • Posted on Nov 23, 2017
Rocky Wright
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Joined: Dec 04, 2013
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My best guess is the board in the door.try appliance parts pros.they have the best warrenty on parts.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Aug 17, 2007

SOURCE: water in door stopped dispensing

We just had this happen on our Kenmore side-by-side and we had to replace the water valve and now it works great.

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A

Anonymous

  • Posted on Feb 24, 2008

SOURCE: ice maker broken

Our is broken as well. Water dispenser works.....

Anonymous

  • 310 Answers
  • Posted on Apr 14, 2008

SOURCE: ge monogram water line

the water dispenser does not dispense water, although i can hear the motor running, but water is reaching the ice maker.
any tips?


You may have a clogged water line or filter something blocking the flow of the water or you may have to replace the filter or a water line – it may have a defective sending unit / pump and it would be wise to check it out with a regular service tech and to also check your owner’s manual for troubleshooting.

Anonymous

  • 1214 Answers
  • Posted on Jan 24, 2009

SOURCE: GE Monogram leaking water on right side bottom door

If this refrigerator has a Energy Saver mode, turn it on.

Then, check the door gasket for the refrigerator to make sure it's not leaking. Test by placing a crisp dollar bill on the door jamb with the door open, close the door, and you should feel resistance to pulling the dollar out. Check with particular emphasis on the place where you see water leaking or accumulating

Sea Breeze

John Tripp

  • 4656 Answers
  • Posted on Apr 27, 2009

SOURCE: GE Monogram Ice Maker ZDI15 makes an ice sheet but does not drop or melt the sheet into cubes.

Below is a couple og links. One is for the user manual and the other is for parts should. Sounds to me the cutting grid is not getting hot and cutting the ice into cubes. PDF below, click link

http://imgs.ebuild.com/xCat/ebuildWebB/15?ObjectID=1105&Variant=Original

For parts or free answers go to this link and enter your model number into the search feature. Model ZD115C That will take you to a page with pictures and part numbers. The home page you may call or email for answeres. I did see a control board and for some reason the cutter is not heating this will cause the problem. Thanks, Sea Breeze

http://servicepartstec.blogspot.com/

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Try replacing the Water Valve. It is located in the back of the refrigerater, left side. You should see three tubes connected to it. This part fixes the following symptoms - Leaking water, Water dispenser will not dispense water, Ice maker will not make ice and Ice maker won't dispense ice. GE part#WR57X10032. The Water Valve is extreemly easy to replace. Only takes about 15 mins total time to remove, install and confirm. I just replaced mines..my problem went from leaking water to no water was dispensing at all. I have the GE Profile, it uses the same water valve as your GE Monogram. There is a You Tub video that also shows how to replace. Good Luck!
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When you push the lever to dispense ice, can you hear the motor running? If not, that motor might be dead and not turning the auger, which would be your problem.

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the water dispenser does not dispense water, although i can hear the motor running, but water is reaching the ice maker.
any tips?


You may have a clogged water line or filter something blocking the flow of the water or you may have to replace the filter or a water line – it may have a defective sending unit / pump and it would be wise to check it out with a regular service tech and to also check your owner’s manual for troubleshooting.
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Water dispenser suddenly started spewing out water without being touched! Luckily I was in kitchen at the time. I hit buttons but it was stuck ON(wtaer/cubes/crushed ice). I had to run down to...

This has happened to us twice. The first time the motherboard was replaced and it just happened again today. I'm furious that this is the 4th breakdown in a year on a refrigerator that costs approx $7000. I intend to demand a refund as I can't feel safe leaving the house with this refrigerator in place. Replacing the motherboard will fix the problem temporarily but these boards fail regularly by all accounts. If it happens again, opening the door will stop the water/ice immediately while you figure out your next step. Good luck.
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