My wife and I have a Kitchen aid mixer that has been in storage for about a year and a half. When I took it out, the lock mechanism was stuck and would not lock the mixer head down. After playing with it, started to move...which mean I could also move the power lever on the other side....but it does not work...HELP
If you have had the brushes out (under the big screws on each side) verify the cut corner of the brushes are oriented properly. Look inside the hole with a flash light and you will see where the cut corner needs to be.
Thank you for telling us to look at the holes with a flash light. I kept trying to reposition them but thought they needed to be placed in the same way - I was wrong. I kept reading about placing the brushes in the same way they came out, but no one actually said how to find out what their position was if, like me you took them out and did not pay attention to their original orientation. The mixer now works.
thank you!
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