The machine says FILL BEANS but beans are in it...yes, we did run out of beans but now it won't recognize beans. we cleaned it out, grinded , etc...but it still says fill beans. We also rinsed many times, etc...

Is the grinding compartment clean? please suck out the whole grinding compartment with a vacuum cleaner and put the grinding size to maximum size. Try again afterwards.

Unplug it and clean the output shoot.

The grinder is timing out and stops if the beans do not enter the grinder. This happens because:
1- The grinder outlet is clogged and fresh beans cannot pass through the burrs.
2- The grind setting is too fine and helping clogging in the grinding chamber or the ground coffee outlet.
3- Operator may have been using dark roast oily beans. Like it or not, the dark roast oily beans do not make stronger espresso. Please stop using such beans in fully automatic espresso machines.
4- The grinder has already made over 2000 grinds and the burrs are blunted and not grinding beans as needed.
To solve this malfunction, clean the grinder. Make sure the grinder outlet to the doser is cleaned. This outlet passage is about 2 inches or more. To clean it, lay the machine on its back (water tank side) to allow better view of cleaning the doser and the passage of coffee from the grinder to the doser. Use the link below to find instructions for cleaning the grinder and replace the burrs.
Gaggia Titanium and Plus Espresso machines parts and repairs Saeco...

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

the coffee beans are not entering in the grinder disks and since they rotate without coffee the machine understands that their is no beans. You need to clean the grinder disk and grinding coffee funel to bee sure their nothing blocking the coffee movements. Use a vaccum cleaner and try to clean everything in grinder and grinder exits. Try also the machine by regulating thegriding to more gross coffee and when it will start grinding normal then you can udjust step by step back to grinding position you have at the begeining.

yes, you have to remove the beans inside because there is beans stuck between the burrs. after removing the beans, start doing the finest first before loading the hopper then after putting the beans test the grind as you go courser.

The grind is set too fine adjust to a coarser grind.

Adjust the grind to coarser, it is possible that the beans are not getting to the burrs.

I had a similar problem, and solved it by turning the grinder by hand against resistance. Apparently the grinder wasn't really turning during the cycle and needed to be cleared. If your beans are "hopping" this may be a different problem.

Hi
The grinders run on a timer. If the grinders does not fill the doser in time you will get a light saying no beans. If this happens and there are beans in the hopper push the lever to the largest # and push the brew button again. This will clear the light and it should brew. If it is at the largest # already your beans are probably shiny and there is to much oil in the beans and this is what is clogging the grinder.

Hi,

Make sure you not get any water in the grinder, if you got water in the grinder then you have to clean it.

You can try to set grinding to coarse and try to make 3 cup of coffee.