I just bought a RCA M4304 and when plugginh it into hte computer for the first time it shows nothing. No initializing

dont' turn on

I got the same problem

We are having the sam eproblem with the asking to free up 20mb. Your solution (The player needs free memory space for building up the playlists: delete the amount of data off the player.

Connect to the computer and backup all the data from the player onto the computer.
Next delete some of the saved data from the player to free at least 20 MB of memory.
All support for the RCA M4304 on next page:..... Does not work for us. When we plug it into the computer all it does is show it usb connected but we cant get into player anymore to delete anything. Please advice

my mp3 player says please wauts and never goes to music

you may want to open a folder for it that's what i did when i first bought mine too.

it does not have enough changing

Wow, I didn't realize so many people were having the same problem I was having. First try re-installing the firmware for it. Since your computer won't recognize it you will need to download the software, then you will have 2 boxes pop up. One is the install instructions and the other is the actual program install. You will have to hold down the play button on your player while you plug it into the computer. DO NOT RELEASE THE BUTTON UNTIL THE PROGRAM SAYS "INITIALIZING".

It should work fine once you do this. I spent 3 hours going through RCA's website before I came across this step.

As long as your computer can see the player, it is likely the firmware has gotten corruped.

First, connect your player and back up any important media items that are on it.

Next, download and run the firmware installer from the RCA website:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/5635

When I turn on my M4304 OPAL it says Initalizing..... profiling requires 20MB free space. Shutting down. Then shuts off. If I plug it into my computer to try and delete files. My computer does not recongize it. It shows that is have a full battery. I have tried all the re-set methods given. I have tried downloading an upgrade. Nothing works. Can you help?

try plugging it up to the computer. it usually restarts