Need to retrieve voice mail. light is blinking

#409

Since you didn't specify the model of your VTech phone, enter it into the search box at
http://www.vtechphones.com/vtechphones/index.cfm/support/general/manuals/
to get the manual.

The phone's voice mail indicator works with the voice mail function from your phone service provider. When your line is busy or goes unanswered (depending on how it's set up), the message is recorded by your service provider at their end, and you need to retrieve it. Most systems give a "stutter dialtone" when you pick up the phone to make a call (a few short bursts of dialtone before it becomes steady) to tell you when there's a waiting message. The message waiting light on the phone lets you know in case you don't pick the phone often.

Once you pick up your voice mail the light will go out and the dialtone will go back to normal. Check with your service provider for how to do it.

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

If theres a play, play message, or voice mail button on the base/main charger, try that.
Or maybe your phone service has its own voice mail, in which case, try dialing your own phone number.

7730 phones tend to be installed on TA series phone systems, which have TVA or TVS voice mail systems on it. The VM comes from the FWD button being set to forward calls to ext 107 or 115. Is that the voice mail you want to remove? That's cancelled by dialing 7100 on the intercom.

Your voice mail could also be coming from the central office. That's where you dial a phone number or press the MESSAGE and blinking CO button to retrieve it. That's removed by the telco.

If your phrase "get the voice mail off my phone" actually means retrieve your mesages, that should be able to be done by selecting the intercom and pressing the MESSAGES button. You may need a password or to follow the tutorial if you've never set up the mailbox. Panasonic sysgtems still take messages on new mailboxes but you have to set it up before you can get them :-)

A word of caution, the 7730 phones work on any of 18 or so Panasonic systems. It was made during the TA-624/824 TAW848 era for analog systems, but most Pana phones are backward and forward compatible.
The solution provided here is for the TA 624/824 systems.

Hope this helps.

Carl

Voice mail was down. Called a service tech.

If you have voice mail on a land line as opposed to your cellular phone, you shouldn't have an icon on your cellular phone to retrieve any but the voice mail on your cellular account. If there is a special phone number that you call to retrieve your land line voice mail, then dial it, and enter whatever codes are required to retrieve your land line voice mail.

i found my solution on the AT&T website.
thanks anyway.

I need more information. Your phone can be connected to one of many different Toshiba phone systems and you can also have different voice mail systems. I'm assuming you are talking about voice mail messages.

Can you verify that this is happening only on your phone? If you swap phones with another station does the light start to work? It's rare, but the light itself may be the problem.

Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?

Not knowing all the details, you could try emptying all messages including saved messages. Then try to leave yourself a test message.

If you know how, you could have your mailbox deleted and re-created. This would need administrative rights to voice mail programming.

Most voice mails have an option to activate the MSG light or not when a new message arrives. Your's could have been turned off by mistake or glitch.