Canon Pixma MP500 All-In-One InkJet Printer Logo
Posted on Oct 24, 2009
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A thick (7 mm) solid black line appears on the back of every shee

Have tried the solution as on pc many many times (folded piece of paper and click bottom plate cleanig) - no improvement. The line is solid about 9 mm from left of A4 page. Any ideas?

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  • Master 630 Answers
  • Posted on Oct 24, 2009
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Joined: Jun 23, 2009
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If it's on the back of the paper you're getting ink leakage from somewhere...

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I cannot connect to pcsuite its displays to be disconnected

Hi Piyush,

The problem seems to be with your USB port on either end. If you use your USB port (PC end) rarely then there's a chance of corrosion/oxidization that has formed on the contacts. Use a little bit of WD40. First take a small piece of good thick drawing paper (the ones used by kids in class to draw stuff on).
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VERY IMPORTANT: CAUTION, BEFORE REMOVING THE 4 USB PINS FROM THE MOTHERBOARD, WRITE DOWN ON A PIECE OF PAPER THE SEQUENCE THEY ARE PRESENTLY CONNECTED AS YOU WILL HAVE TO RE-CONNECT THEM IN THE EXACT SAME MANNER. A WRONG CONNECTION WILL CERTAINLY DAMAGE YOUR MOTHERBOARD BEYOND REPAIR. THERE ARE 4 PINS: Refer Diagram Below:
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Camera plate has lots on play in it. slides and rocks back and forth. very loose.

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What thickness of card can my canon ip4000 printer print onto

and the answer is:
standard paper: from a5 size (148.0 x 210.0 mm / 5.83 x 8.27 inches) to legal size* (215.9 x 355.6 mm / 8.5 x 14.0 inches)
* legal-sized paper is not loadable in the cassette.
bullet_s.gif non-standard paper: from 54.0 x 86.0 mm to 215.9 x 584.2 mm (from 2.13 x 3.39 inches to 8.5 x 23 inches) in the sheet feeder; from 89.0 x 127.0 mm to 215.9 x 297.0 mm (from 3.5 x 5 inches to 8.5 x 11.69 inches) in the cassette.
bullet_s.gif others: envelopes (european dl and us com. #10)
important
do not use the following types of paper. using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.
bullet_s.gif folded, curled, or wrinkled paper
bullet_s.gif wet paper
bullet_s.gif paper that is too thin (less than 64 gsm / 17 lb)
bullet_s.gif paper that is too thick* (more than 105 gsm / 28 lb)
bullet_s.gif picture postcards
bullet_s.gif postcards affixed with photos or stickers
bullet_s.gif envelopes with a double flap
bullet_s.gif envelopes with sticker flaps
bullet_s.gif envelopes with an embossed or treated surface
bullet_s.gif any type of paper with holes (loose-leaf paper is an exception; it is printable when loaded from the sheet feeder.)
* non-canon branded paper
Hope this does it for you, please -please leave a rating...thank you kindly


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Lexmark z715. paper comes thru with no ink in it. cartridge is full and appears to be installed oorrectly..please help

You may clean the cartridge by following the steps given below:

1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "All Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Next, try this printer self-test by following the steps given below:

1. Turn the power to the printer "off."
2. Press and hold the "Paper Feed" button.
3. Press the "Power" button once while continuing to hold the "Paper Feed" button.
4. Keep holding the "Paper Feed" button until one sheet is cycled through.
5. The test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, let us know.
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