Clean or change the filters every 3 months and maybe have it serviced every year
Mine, 12 years old, is exactly the same - banging it kind of jolts it into more suction. I have just replaced the clutch, and washed the filters, so it wasn't either of those. Getting the old clutch out needed an extra step that the videos for ordinary DC04 machines don't need, as the zorbster clutch has a spindle coming out of the wide end that gets caught up when trying to remove it.
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