Hello jamespeattie - Does the washer making a humming noise? If so, either the drain hose may be kinked or the drain in the house is clogged. Once you have confirmed and cleaned the hose and if issue continues contact a professional to move forward accurately. The unit may possibly have a faulty pump or control board.
Hello - Try resetting the unit by either unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes and turn on the washer. Select a normal cycle and verify if the washer continues to display 4. If it proves to be ineffective, contact a professional to move forward accurately. Washer could be experiencing a communication error with control board or wiring failure.
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