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You r hardrive maybe faulty. So you'll need to format it. and reload the software. Otherwise you need to replace the hardrive. Software here. http://www.megaupload.com/?d=GTC188NU
i think you shoud scan your mp3 player for some viruses...
connect it to the laptop or pc. connect the usb port, then go to my computer, right-click, scan.. if you have anti-virus the scanning part will exsist..
i love my mp3player i got it from my dad but i dont know how to put songs on it. i tried limewire and none of the songs show up on my mp3 player and i tunes are for i pods not mp3players and i need help finding websites that will put songs on my mp3player PLEASE,PLEASE help me
you should try removing the battery first by unscrewing the four screws in the back of the mp3player.if that doesnt work then you should go to the place that you purchased it and get a new one.
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