No power while plugged

Try turning the temp control to off. Plug the freezer in for an hour and then turn the temp control down to start the cooling.

Hello Susan, thank you for your post!

Did your freezer previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to your appliance by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on your freezer. After deactivating the alarm and your freezer has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, your freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Is it plugged in to a ground fault circuit?
If so,plug it into a non-ground fault circuit.

dear sir /madam
if your freezer,s electrical safety switch is tripped of it,s an electrical problem it can be possible your compressor getting extra load and there is some electrical trouble please contact to your freezer maintenance personnel for further action.

hope answer the question
thank you
please vote!

Hi,

• Make sure the freezer is plugged in
• Check for a blown fuse or tripped circuit breaker
• Test the power outlet for voltage
• Inspect the electrical cord for damage
• Eliminate use of an extension cord, if any is being used
• Check the outage votageIf power is reaching the electrical outlet, trace the freezer wiring and test components as you go. Either there is a short, which must be located and repaired, or the freezer has sustained electrical damage.

Thanks.

ok hi there i viewed the specs for this freezer
http://www.truemfg.com/catalog/servlet/com.apsiva.servlet.HomeServlet
this unit must be plugged into a 120v outlet with a 15amp circuit breaker dedicated (nothing else should on this circuit) so all by itself. you have to check the voltage outlet where you plug in. you must have at least 115v or better (125v the most) if you have less then 115v it will cause damage. ok you went and checked all this out and everything is 15amp with 115v or better and it still trips breaker.
ok the running amps is 6.8 amps so to blow the circuit you need 15 amp which is too high.
i suggest you call a refrigeration guy because he will be able to determine if the problem is the compressor (which has a 4 year warranty with truemfg.com only in the USA) or something else. Usually but not 100% what would make a freezer like yours to blow the fuse is the compressor. if it overheats it will do this, if there is a sudden high pressure within the system it will do it, if you have a condenser fan that is not running at proper speed it will do this...
the problem cannot be pin pointed understand please... you have to babysit it, watch for changes in the refrigeration system and the running compressor amps, voltage drops ( this will cause high amps) etc...
Refrigeration is not easy and alot of tech stay away... so those who stick it out make money cause you have 2 choices: buy another one and pay big bucks to get it fixed. at least see if you can find someone to come over (for like $40 - $60) and tell you exactly whats wrong with it... whew... hope this was helpful and not confusing...sorry

Refrigerators and freezers should not be run on a GFI outlet the it will weaken and start tripping.Most manufacturers now print this in the owners manual.

Have you checked your breaker switches in the circuit box? If tripped, the breaker will rest in a half way position.

Turn it all the way off and then back on.

You should not run your freezer from a strip plug, only from a wall outlet. It is OK for a small spark to occur since the freezer is trying to start the compressor as you plug it in. If there is a big spark that kicks out the circuit breaker if you plug it into a wall socket, then there is a short in the compressor or light circuit in the freezer. A strip plug in probably will not have the capacity to run the freezer. Plug it into the wall socket and try that. If you have a circuit breaker kick out, then it's your appliance. Hope this helps you, Rick

The defrost timer is faulty or you have a defrost circuit short, unplug remove back panel inside the freezer and check for a short in the heater and defrost thermostat.