MP3 PLAYER mP3 WON'T START BUT RATHER DISPLAYS "STARTING...." AND IT DOES NOT START AT ALL. ON MY LAPTOP THE MP3 PLAYER IS NOT BEING SEEN AT ALL, IT'S LIKE IT'S NOT THERE AT ALL.

I’m going to give this to you in Hong Kong English J
http://www.jnc-digital.com/jnchk/eng/sns/faq/ - JNC website will answer all questions
Most of customer who case this matter, when they are still download or upload the data, which once case the system hang. Most of customer, accord to the following steps to format their mp3 player once, which can help them to solve this matter.

• 1.Install the battery, Press and hold the “MENU” and “REC” button at same time to turn on your mp3 player.
• 2.Then you can see “MP3 PLAYER MATE V1.000” on the screen. But please remember don’t release the “MENU” and “REC” button.
• 3.Until the player enters to the MP3 mode. Then you can release the “MENU” and “REC” button.
• 4.Complete.

SOLUTION FOR JNC SSF-F310PNK DISPLAYS 'STARTING...' AND IT DOES NOT START