Bosch Nexxt 500 WFMC3301 Front Load Washer Logo
Posted on Oct 20, 2009
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I have Bosch Nexxt 500 Washer. It stops draining and flashes E04 error. Any idea what is causing it or how to troubleshoot and repair?

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Karl Wright

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  • Master 1,653 Answers
  • Posted on Oct 23, 2009
Karl Wright
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The error indicates that the machine has taken too long to drain the water. Do the following.

  1. Switch off the machine and disconnect the mains power.
  2. Remove the access panel on the lower right front of the machine.
  3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

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