SOURCE: Manual Programming Instructions
Cricket should have that information. Just call in. Hope that helps :)
SOURCE: My phone is out of service everywhere I go. Nobody
If it's a phone for Boost Mobile. You need to call Boost Mobile and have their tech support walk you through resetting the phone.
I've had that happen to me through Boost many times. There's a bunch of secret codes and things they'll have you enter to get your phone to connect to the network.
My old incognito did the same thing. Everytime they'd update or do anything I had to get it reprogrammed
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