Hi, With the information you supplied I’m going to assume there is an ice build up at the rear of the freezer. Your problem is going to be with your defrost system. I will also assume you have the ability to repair this yourself.
This is going to be one of three problems with your refrigerator, 1st thing to do is remove shelf’s and panel in the back of the Freezer. You may see ice build up on the evaporator, don't worry get a hair dryer and melt the ice.
Next locate the wires for the defrost heater and using a multi-meter/ohms meter test the heater for continuity (it should read infinite) if the defrost heater is bad replace it.
This is what a typical defrost heater looks like:
If the heater is good test the defrost thermostat. This should normally be done when the evaporator is still covered with ice since it will only activate at 40f - 50f depending on the thermostat. When tested with the ohms meter at below 40f it will read infinite. It is normally clipped to the upper right of the evaporator and look something like this:
If your refrigerator has a digital defrost timer you should locate the tech sheet. Normally you can find this behind the panel under the doors. It will tell you how to initiate a manual defrost cycle. As before if the heater gets hot you will have to replace the mother board normally located behind a panel at the rear of your refrigerator.
If your fridge is warm and there is no build up of frost/ice on the back panel inside the freezer then you problem is most likely going to be the evaporator fan, have you heard the fan running in the past few hours? if you are not sure pull the panel out to where you can see fan and watch it over the space of an hour to see if it turns. If you drefridgerator not getting cold but freezer is - a4183d8.pngsee it turning replace the motor. This is what a typical evaporator fan looks like:
Hope this helps. If you have any other questions please feel free to comment again. If you decide to get a repair guy in should not cost you any more then $120 - $200 depending on make/model/problem Good luck & thanks for using Fixya! Mike
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check the refrigerant level or efficiency of the compressor.if it is a frost free fridge,check that the fan is working ...oh and could also bee a blockage in the system.change drier properly vacuum and regass system.
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my refridgerator is not getting cold but the freezer seems to be working fine. can anybody please give me some advice on what this could be. We had a new defrost element put in a few weeks ago and we now have moved house so fridge is cool but not really cold enough model E402B any help would be appreciated.
thanks pam
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no sorry to tell you this type of problem is not worth repairing
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The cold from the freezer is piped up to the refrigerator and if that tube gets clogged with frost or ice it will not be able to blow to the cold air into the refrigerator area. I took everything out, unpluged the unit for about 6 hours, till all the frost from the freezer was gone, wiped up all moisture and turn it back on. It worked!
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