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Re: Paper jammed in the middle and orange light started...
Canon printer. remove all traces of paper in the paper path. remove the power plug and replace after about 30 seconds. restart the machine and clear the orange button.
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2 times - No paper (ASF) [1000] * No paper in the cassette [1003]
3 times - Paper jam [1300] * Paper jam in the rear guide [1303] * Paper jam in the under guide [1304] * Front door closed [1250]
4 times - No ink [1600] * Ink tank not installed [1660]
5 times - The print head is not installed [1401] * Print head temperature sensor [1403] * Faulty EEPROM data of the print head [1405]
6 times - Inner cover open [1841] * Inner cover open (while printing) [1846] * Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]
7 times - Multiple ink tanks of the same color installed [1681] * Ink tank in wrong position [1680]
8 times - Warning: The waste ink absorber becomes almost full [1700]
9 times - The digital/video camera does not support Camera Direct Printing [2001]
10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]
11 times - Failed in automatic print head alignment [2500]
13 times - The remaining ink amount unknown [1683]
14 times - Ink tank not recognized [1684]
15 times - Ink tank not recognized [1410 to 1419] * No Blinking Access cover open [1200]
16 times - Valve sensor [6C00]
ORANGE / GREEN FLASHES
2 times - Carriage [5100] 3 times - Line feed [6000] 4 times - Purge cam sensor [5C00] 5 times - ASF (cam) sensor [5700] 6 times - Internal temperature [5400] 7 times - Waste ink absorber full [5B00] 8 times - Print head temperature rise [5200] 9 times - EEPROM [6800] 11 times - Carriage lift mechanism [5110] 12 times - AP position [6A00] 13 times - Paper feed position [6B00] 14 times - Paper feed cam sensor [6B10] 15 times - USB Host VBUS overcurrent [9000] 17 times - Motor driver [6D00] 18 times - NIC Board [6550] 19 times - Ink tank position sensor [6502] 20 times - Other hardware [6500] * Alt. Blinking ROM * Light in Orange RAM
SERVICE MODE This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.
Service Mode Operations 1. With the printer powered off, hold down the Resume/Cancel button and press the Power button. 2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons. 3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.
Count Indicator Functions • 0 times Green Print head not installed, carriage returns and locks in home position • 1 time Orange Service test print • 2 times Green EEPROM information print • 3 times Orange EEPROM initialization • 4 times Green Waste ink counter setting • 5 times Orange Destination setting • 6 times Green Print head deep cleaning • 7 times Orange LF correction • 14 times Green Left margin correction
Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.
It's a purge unit(QM2-2024). Either tiny jammed piece of paper, or the gear is out. New part is going to be at least 50 bucks, then labor. Try this to reset the error.
1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)
3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.
4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)
5) Press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button. 2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button. 3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection) 4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset button pressing LED Function Remarks 0 time Green Power off
1 time Orange Service pattern print 2 times Green EEPROM print 3 times Orange EEPROM reset 4 times Green Waste ink counter reset
5) Turn off the printer.( it must be turn off) then turn it on again.
Only in B) case you can enter into "service mode", in A) case or if have e.g. paper jam, or another error you CAN'T enter the "service mode" Try it
1) Close the print head cover, and
turn off the printer. While pressing the Resume/Cancel button, press
the Power button. (Do not release the buttons. The LED lights in green
to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)
3)
While holding the Power button, press the Resume/Cancel button three
times, and then release the Power and Resume/Cancel buttons. (Each time
the Resume/Cancel button is pressed, the LED lights alternately in
either orange or green, starting with orange.) During initialization,
the LED blinks in green.
4) When the LED stops blinking and
lights in green, press the Resume/Cancel button the 4 times. (Each time
the Resume/Cancel button is pressed, the LED lights alternately in
either orange or green, starting with orange.)
5) Press the
Power button. The LED lights in green, and the selected function is
performed. (When the operation completes, the printer returns to the
menu selection mode automatically.)
6) Power off then back on and test.
If it still comes up with this error there might be some paper down near the print heads. If there is no paper there, you might have an actual hardware issue.
e3 means paper jam ..look for any jammed paper inside ...then try to reset..
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button. 2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button. 3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting formenu selection) 4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.) The number of the Reset button pressing LED Function Remarks
0 time Green Power off 1 time Orange Service pattern print 2 times Green EEPROM print 3 times Orange EEPROM reset 4 times Green Waste ink counter reset See waste ink counter reset procedures below. 5 times Orange Destination setting See Destination setting procedures below. 6 times Green Print head deep cleaning 11 times Orange Button / LCD checking 12 or more times Returns to a menu selection
Canon i850, i950, S600 Start with the printer OFF 1. Hold down RESUME and then hold down POWER 2. release RESUME 3. press RESUME twice, then release POWER 4. Let green light blink until printer is done futzing Select function with RESUME press POWER to execute: presses - light color - function Number of presses - light color - function 0presses - green - Test print (or exit service mode on i960) 1 press - orange - EEPROM info print (plus grid nozzle diagnostic on i960) 2presses - green - EEPROM initialize 3presses - orange - Reset waste ink counter
If I could be of furtheme know. If this helps or solves the issue, please rate it. Thanks, Joe
The problem is your wasted ink tank it either needs to be replaced or you need to reset the error code like this
Try This
1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.) 3) While holding the Power button, press the Resume/Cancel button 3 times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green. 4) When the LED stops blinking and lights in green, press the Resume/Cancel button 4 times (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)
After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)
*** 4 times Green Waste ink counter resetting Both the main and borderless print waste ink counters are cleared.
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