Posted on Oct 16, 2009

Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a blackberry curve 8310 which ,from what I understand, is stuck in reboot mode. Red light comes on then hour glass spins , then black screen, repeats over and over. I have tried reloading with desktop manager, wiping with jl_cmdr, get error message unable to connect to device during multistage reload with desktop and just can't seem to get anything to work. Is there a fix for that or can I send it out somewhere to get fixed and if so how much would that cost for repair. Thanks for your time. Jim

1 Answer

Anonymous

Master 561 Answers
Posted on Jan 15, 2010

Anonymous

Master

Joined: Dec 30, 2009

Answers

561

Questions

Helped

223861

Points

1358

First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

then, download and install the latest Handheld Software for your model then open DM and run the application loader once the USB cable is connected to the device. Software located here https://www.blackberry.com/Downloads/contactFormPreload.do?code=1905AEDAB9BF2477EDC068A355BBA31A&dl=89511F30EDAF2A957D19D07C35FF8B6F

Just fill out the form and the download is free.

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

Hello, I was trying to set a password on my Blackberry 8520 when I locked iy phone it said cleaning history, then turned off. 3 Hours later it is still trying to turn on. I have taken the battery out...

Try to reset your blackberry password by entering wrong password 10 times, it will make your blackberry curve 8310 unlocked as well as your previous data will be erased. After your blackberry unlocked, you can setup new password for your phone.

Read full answer

Apr 03, 2011 • RIM BlackBerry Curve 8310 Smartphone

0helpful

1answer

I have the bb 8310 i used my usb cable to download music but did not go through with it again. Now the red light on the phone goes on, the phone goes black and an hour glass keeps coming up on the screen. ...

I need help with this solution!!

Read full answer

Aug 22, 2010 • RIM BlackBerry Curve 8310 Smartphone

0helpful

1answer

Blackberry Curve keyboard doesnt respond. It

check display connecters

Read full answer

May 13, 2010 • AT&T BlackBerry Curve 8310 Cell Phone -...

0helpful

1answer

Phone just show hour glass spinning on screen have removed and reinstall battery

Your Blackberry probably just needs a firmware restore. Here's a guide on how to restore the blackberry firmware, the website is at : Restore Blackberry to factory settings.Download the Blackberry Desktop manager and run the application loader. Make sure you check to delete old applications in advanced tab. Carefully all you datat will be wiped.

Read full answer

Dec 26, 2009 • RIM BlackBerry Curve 8310 Smartphone

0helpful

1answer

My blackberry curve 8310 will not come on. It

my blackberry comes on but it but it has a white background with a tape on it

Read full answer

Nov 28, 2009 • RIM BlackBerry Curve 8310 Smartphone

1helpful

2answers

My Red Blackberry Curve 8310's Indicator light keeps flashing

you would have to reload the OS back to the device from the blackberry desktop manager software (application loader) but basically your phone is fried.

Read full answer

Sep 24, 2009 • AT&T BlackBerry Curve 8310 Cell Phone -...

0helpful

1answer

Continous hour glass

This unfortunately happens from time to time when loading updated firmware or you dont have the updated firmware. Although the device won't properly boot you may be able to get Desktop Manager to recognise it - if so run the Application Loader and try reloading the software. Download the latest firmware from Blackberry website.

Read full answer

Jul 20, 2009 • AT&T Blackberry Curve 8300 Smartphone

4helpful

1answer

My Blackberry Curve 8310 has white screen with 507..plz help

You have no operating system on the phone. You will need to download desktop manager from Blackberry and then reload the operating system for your phone from the service provider.

Read full answer

Jun 16, 2009 • RIM BlackBerry Curve 8310 Smartphone

0helpful

2answers