From my expreiences with that product, you should reload the machine software.
If the machine is less than one year old call for service it is under warranty.
If not you can go to
www.xerox.com and download the firmware,10.100.32.000.
It will resolve many software issues on that product.
You can download it to your computter then upload it to your machine.
Some of the versions of software on that product have some issues. Most are resolved with that version.
You will also need to download the 4150 printer setting utilities if you are going to do this yourself.
You may lose your LDAP settings, so be sure you print out a settings or configuration page before you do the upgrade.
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