Anonymous Posted on Oct 15, 2009

Blackberry red light then reboots!

Still having problems with my blackberry. The only way I can stop it from rebooting itself is by taking out the battery. the red light comes on, it tries to start up for like 2 sec,then shuts off again. tried using apploader and I can get App Loader to connect briefy. It seems to be successful in erasing the applications and loading system software, but during device initialization, the Blackberry reboots itself and after a few minutes (while displaying "Reconnecting to JVM" in the App Loader Wizard) the App Loader times out and displays an error message:
I don't have a warranty on this phone & It's not even a year old!!!
There's gotta be a way-yet noone knows nothing!

1 Answer

Anonymous

Expert 173 Answers
Posted on Nov 19, 2009

Anonymous

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Joined: Nov 09, 2009

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This behavior indicates that no applications are installed on the BlackBerry smartphone.

CAUSE: The Application Loader tool in BlackBerry® Desktop Manager removed existing
applications from the BlackBerry smartphone, but failed to install new applications.
RESOLUTION:-
1) Verify that BlackBerry Device Software is installed on the computer.
2) If the BlackBerry smartphone is connected to a laptop computer using a docking station,disconnect the docking station from the laptop computer and connect the BlackBerry smartphone directly to the laptop computer.
3) If a third-party application uses the same communications port as the BlackBerry Desktop Software, close the third-party application.
4) If you use a USB adapter to connect the BlackBerry smartphone to a serial port, temporarily connect the BlackBerry smartphone to a USB port.
5) In the BlackBerry Desktop Manager, double-click Application Loader.
6) Follow the Application Loader tool prompts to install the BlackBerry Device Software.

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