This problem is most likely linked with your transducer.
1. Check your transducer cable and make sure the plug terminals are clean, as well as the plug on the back of the unit.
2. Make sure the transducer cable is plugged in correctly and securely.
3. Make sure the transducer is in the water and mounted according to the directions, parallel to the bottom of the boat
4. Turn the unit on while the boat is in the water, but with the engine OFF.
IF it works when the engine is off, but vanishes when the engine is on, you may be having electrical interference.
IF it works when the engine is running, but vanishes when the boat is moving, it is a turbulence problem. Move the transducer.
IF it does not work at all, try borrowing a new or a "known good" transducer and seeing if it works then. If so, replace the transducer.
Let us know if these work or now.
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