Electric fireplace does not heat

Question edited for a lot more clarity.

Direct from Sunbeam seems to be the only way. Most units like this use standard parts shared by many makes, so you can take it into a local electrical wholesale shop or try an online shop like ElectroSpares.

https://www.google.com/search?q=Sunbeam+Indoor+Fireplace+FL23-R+parts

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heating element possible shorted out.

1. Check the Power. Because electric portable fireplaces run off electricity, the first place to check is in the power supply when the unit is not working. ...
2. Check the Breaker. ...
3. Check the Lightbulb. ...
4. Check Fuses. ...
5. Clean the Fan. ...
6. Check Your Model's Manual.

Check to see if you getting voltage to fan motor.
If yes then replace fan

There are a couple of reasons the heating unit part of the fireplace stop heating. A dust and lint build up in the heating coils can cause them to burn out. The heater overload circuitry has shut the heater down or has failed or the unit needs to reset. so lets go to the easiest thing for you to do, yourself.

RESETTING THE HEATER
Turn the Master ON/OFF Switch to OFF. Unplug the fireplace and wait 12 - 15 minutes before plugging it back in. Then turn the Master ON/OFF Switch to ON. Turn ON each individual function of the fireplace, one at a time. If the unit was able to reset itself, each function should work normally. If it doesn't, then one of the issues I listed above is the problem.

If your fireplace is less than one year old, it should still be under warranty. So contact the manufacturer (you can find the contact info in your Owners Manual) about repair or replacement.

One personal aside: None of the electric fireplace/heaters on the market today, have a long trouble free life span. Usually, it's 9 months to a year, when consumers start having problems. I sold these type of appliances for a couple of years, as an adjunct to our gas fireplace and heater business. When they started to become a problem for our customers, we quickly realized, that no matter who the manufacturer is/was, they are not what they are touted to be and we discontinued selling them. It's been 4 years since we discontinued selling them and apparently, nothing has changed in their manufacture. As, I answer more than my share of questions about them, here on FixYa. As one person told me, "I wish I had bought a vent-free gas fireplace instead. It would have cost me more, but would have been more reliable and would still heat, even if the power was out."

I hope this helps you trouble shoot and solve the problem.

Happy Easter!

you can try grainger.com and go to industrial motors with the model no.,h.p rating manufactures name and voltage. They carry a large selection and are good about service. Hope this helps you. Thanks

go to ebay and put in electric fireplace heater parts, the flame motor is around 20 bucks, and the heater element around 50 bucks Good luck

verify the breaker is on (reset) then power up and verify voltage with a meter, there are safty devices that will keep the unit from energizing other than the switch

Most likely sounds like the thermal fuse has gone out. if you take off the top of the fireplace you will find a little metal tube in front of the blower. This is the thermal fuse if it has gone out only your fan will blow and the heating element will not put out heat. You can pick one of the fuses up at radio shack for 3 dollars. the only problem is how to go about repacing it since it was crimped in and you can't use a soldering iron because it will trip it. If I come up with a way to change it I will let you know so far I can't.