I am in the UK, have a Thomson DV3 Digital Terrestrial Recorder bought through Top UP TV. Whenever I delete a programme whilst it is recording another the system locks up, then reboots thus losing the part of the programme that had been recorded

The Thomson DV3 is now called Top Up TV. The manuals for the product are here: http://www.topuptv.co.uk/help+centre/downloads

This site also gives the codes to make the Top Up TV box control your TV volume. Hope this helps.

Try a Video cleaner, and go to "Thomson" website.

Hi Victor,

You can't record the Freeview channels from the TV. It doesn't work that way. The reason you can still record terrestrial channels is because the VCR is still connected to your roof aerial with a co-axial cable and the VCR has its own built-in analogue tuner for recording terrestrial TV programmes.

To record the digital Freeview channels, you will either need to connect a separate Freeview set-top box to the VCR, or buy a VCR which has a built-in digital (DVB-T) tuner.

The VCR does not record programmes from the TV. It needs to be connected directly to the signal source, i.e. your aerial.

If you need any further assistance, please let me know.

Regards,
BElectric

Hi,

You can't record digital programmes with this recorder unless it is connected to a digital tuner, e.g. a Freeview box or Sky digibox. This recorder has a built in analogue tuner which allows it to record analogue transmissions. Recorders which can record digital transmissions have a built-in digital tuner and usually have a DVB logo (actually looks more like DV3) on the front.

If you want to record digital programmes using this recorder, you need to connect it to a Freeview or Sky digibox, preferably with a scart cable. It is not sufficient to connect it to a TV with a digital tuner or built in Freeview as the player does NOT record directly from the TV, it must be connected directly to the transmission source. A basic stand-alone digital tuner (Freeview box) can be bought for as little as £10-15.

Regards,
BElectric

You can still record all the freeview channels. What has happened is you've run out of room on your hard drive. First you must deselect all the top up channels;
menu > 'Setup' > 'Customise TUTV', and un-ticking all boxes releases space and produces a report of '100%' free for recording. The time available for recording depends on the size of the hard drive and amount of data saved in each recording and 15% of disc space is not counted. This is for software or programme information etc. and, even when not subscribed, ads from TUTV are downloaded to library. However they are replaced or removed automatically, and messages are deleted after a week.
Also delete all the recordings in the library you don't need anymore.

try this forum http://kafkasworld.com/phpBB2/ they have tons of stuff on thomson dtis

www.digitalspy.com/forums/showthread.php?p=31773855

IF you're lucky, this may help....?
This restes the bios but removes all recordings from the hard drive.
Good luck!!

this recorder is constantly getting bad reviews, I think it is unfair because mine does the job, however this problem occured heres what you do.
turn off at the mains and wait 20secs turn back on and hold the standby button untill a light appears.
in sequence up down left right menu ok press the buttons on the front of the box wait 60 seconds and the normal red light will appear turn on box and there you go.
Good Luck further issues visit www.topuptv.com WARNING- doing this procedure will swipe your library but i think it is the only solution

If you have a Thomson DT16300, here's a handy fix that address freeze ups, lack of reception and problems on your Hard Disk:

goto MENU screen
goto SETUP screen
goto HELP screen
At HELP screen, Enter 1397 - this accesses the engineer panel - you can reformat the HDD in this menu - you will lose all recorded programmes and planned recordings but it clears locked or corrupted files

OR - at the HELP screen, press the GREEN button

On the lower half of the screen youwill see 3 options:

Blue - Reformat HDD - clears all the memory/HDD - useful if you have a corrupted file - you will lose all recorded programmes though

Red - reset the whole box to factory settings - good if you have a locked box or reception problems or cannto scan for new channels. It goes back to when you bought the box, so you will have to input favourites and planned recordings again

Yellow - Software revert - allows you to go back to the previous software driver - you may lose new functions, but you can always restore it back again using the same feature

Explain the IRC and component settings on a DVD/Television connection (with sattelite box).