Getting error, "cartridge error" 50C. Dell All-in-one printer, model A940

SOURCE: cartridge error 50C on Dell printer A940

You need to replace the cartridge, electronically the cartridge is toast

SOURCE: Dell printer model# A940 50c error

Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

SOURCE: dell a940 error code 50c

From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.

Here's what happens when you refill the Dell Series 2 ink cartridges. There is a sensor in them that cannot be reset.

Dell ink cartridges can only be purchased at Staples, Walmart or Dell's website.

Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.

Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.


if u have not refilled ur cartridge and u still get this error i suggest u buy a new cartridge.....


good luck
have a nice day

SOURCE: Can't find "cartridge error 50C" in my Dell owner's manual

Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
   If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.