Question about Jura Capresso Impressa S9 Coffee Maker/Espresso Machine

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Impressa z5 grounds empty will not reset even though the tray has been empty and the contacts cleaned

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  • Frog Newyee Nov 15, 2012

    Many thanks RB5193. The white micro switch was sticking and I never would have figured that out in a million years!

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If the machine says TRAY MISSING it's the contacts at the back so clean as other people have stated, you can also use a cardboard nail file to clean the contacts at the back if there really skanky!.

If the machine keeps saying EMPTY GROUNDS even though you have, pull out the tray, look just inside the aparture where the tray goes top right at the front there is a small slot where if you look closely you can see a small white micro switch. This will be probably gunged up with coffee and the switch will be stuck up, get a can of WD40 and squirt a small amount up into the switch then poke the switch with a small screwdriver up and down until it moves smoothly.

Then replace all the bits, sit down, look smug and have a coffee cos you've fixed it!! :0)

Posted on Oct 13, 2009

  • 4 more comments 
  • Thew NeuroNautic Feb 03, 2011

    i cannot find the microswitch - can someone describe more clearly where it is?

    thew23@mac.com

  • lmcradu Feb 18, 2011

    Try the German site www.juraprofi.de. I don't understand German but I used Google Translate. The site has pdf instructions on how to replace several parts. A special oval screwdriver is required if you need to open the machine but it is available on eBay under
    "Jura Capresso Service Repair Tool" from eBay member juracapressodoctor. The listing for the O rings also points to instruction sheets;http://www.pmview.com/eBay/z5bg.pdf
    http://translate.google.com/translate?js...

  • John A Droste Mar 12, 2012

    The "switch" is just inside the tray opening on the top right. It looks like a "slot" that a tab on your tray that hold the cup the grounds are dumped into engages. It does not really look like a switch but rather a white colored piece of plastic inside this slot. A squirt or two of WD-40 and working the switch up and down does fix the problem immediately! Was just a bit confusing as to where to find the "switch".

  • Frog Newyee Nov 15, 2012

    Many thanks. I never would of figured this out and probably would have taken the entire machine in to get fixed! Saved me time, money and coffee!!

  • cookles2
    cookles2 Jan 18, 2013

    Worked for me! Never would have realized that the little white piece was a switch!

  • Jake McJakesson Apr 12, 2018

    You should **never** use WD-40 on plastic parts!!!!!

    WD-40 is largely composed of kerosine, and will eat right through any plastic components.

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2 Answers

How do I fix tray empty message on Jura capresso z6?


RB5193 wrote: If the machine keeps saying EMPTY GROUNDS even though you have, pull out the tray, look just inside the aparture where the tray goes top right at the front there is a small slot where if you look closely you can see a small white micro switch.

finally found it - look inside the large opening where the entire tray part fits - all the way up front - just inside the opening, not in the back where the contacts fit, but way in front - there resides the white micro switch - loosen it up and voila! It works (after 4 hours of hunting, scraping, filing etc - it works like a charm - photo attached, I hope. Thank you RB5193!

a4b2b552-6a5f-424b-a151-bc7786112477.jpeg

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1 Answer

Took the tray out to empty it, put it back in but now it says tray empty and won't work


Check the two contacts at the back of the tray. Be sure they are cleans as well as the plastic space between them. Then using compressed air clean where the contacts enter the machine in the rear. Usually there is moisture back there and the machine assumes the tray is full of water.

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We had similar problem on our Z5. It turned out to be the two prongs at the end of the tray that were shorted out with dirty water. After carefully cleaning the whole contact area of the tray, the message was cleared. I would also inspect the machine itself where the prongs go in. Use a flashlight to ensure there is nothing causing the tray to misalign with the contacts. Somtimes used grounds gets stuck there and lifts the tray a bit.

Sep 22, 2010 | Jura Capresso Impressa Z5 Espresso/Coffee...

1 Answer

Stuck in cleaning mode?


Open the preground coffee lid, drop a cleaning tablet in it, let it do it's tablet cleaning cycle. After cycle empty water out of tray and clean.

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The connectors at the back have liquid on them use a lint free cloth to remove the liquid and the tray fault will go away. If you want to prevent this make sure that when you pour the water out the tray you pour it out the side not the back and this is how the liquid or debris gets stuck there

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Try to snap out the metal contacts on the tray and clean behind them. Make sure that everything has dried up before you reassemble.

Jul 19, 2009 | Jura Capresso Impressa Z5 Espresso/Coffee...

1 Answer

Impressa E8: even though I did clean machine, it asks me again...


Make sure your water tank to fill, when you start the clean process, and the tray is empty and wiped down. Then add a 500ml container under the spout rather than let the water go into the tray.
Also if you have not serviced the machine for about 5,000 cups this can occur.

Mar 23, 2009 | Jura Capresso Impressa Z5 Espresso/Coffee...

5 Answers

Tray empty message


If the machine says TRAY MISSING it's the contacts at the back so clean as other people have stated, you can also use a cardboard nail file to clean the contacts at the back if there really skanky!.

If the machine keeps saying EMPTY GROUNDS even though you have, pull out the tray, look just inside the aparture where the tray goes top right at the front there is a small slot where if you look closely you can see a small white micro switch. This will be probably gunged up with coffee and the switch will be stuck up, get a can of WD40 and squirt a small amount up into the switch then poke the switch with a small screwdriver up and down until it moves smoothly.

Then replace all the bits, sit down, look smug and have a coffee cos you've fixed it!! :0)

Nov 15, 2008 | Jura Capresso Impressa Z5 Espresso/Coffee...

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