Panasonic KX-TG5240M Cordless Phone Logo
Posted on Oct 12, 2009

Panasonic TG5240 Handsets reset when I answer.

Panasonic TG5240 Handsets reset when I attempt to answer an incoming call. Have tried new batteries and a new base with no change. I have 4 of the TG5240's in use with the base and it seems they all reset (power off and then back on) when I attempt to answer a call. Any help is appreciated. Thanks.

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 6 Answers
  • Posted on Sep 27, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Jan 21, 2010
Answers
6
Questions
0
Helped
2921
Points
12

Were you able to Solve this one? if so, how?

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Red alarm light on Panasonic KX-TAW848 PBX after power surge

Hi,

Please use your manual to factory reset your phone and then use the manual to set the phone up as you initially did in order to overcome this issue.

Thank you.
0helpful
1answer

How do I leave a message for my answering machine

Ask the service provider

Panasonic KX-TG6531B Digital DECT 6.0 1X Handsets Dual

www.fixya.com/.../p3148769-panasonic_kx_tg6531b_digital_dect_6_0...
Recent Panasonic KX-TG6531B Digital DECT 6.0 1X Handsets Dual Voltage Cordless Phones Integrated Answering Machine 110-220 Volts questions, problems & answers. ... Model KX-TG4021 - How do I put in a new answering message? ... Why won't my answering machine, Panasonic Easa-Phone KX-T1460 allow the ...

change amount rings panasonic kx tg7643 Answering ...


0helpful
1answer

Why do our handsets show busy with an incoming call and don't allow us to answer a call?

We recommend you test the main base unit with a different telephone cord on a different telephone jack.
0helpful
1answer
0helpful
2answers

KX-TGA660 handsets - 3 of 5 wouldn't ring (no sound)

sounds like who ever installed your service was an amateur, all points should be gone over by a senior tech, piece by piece!!
0helpful
1answer

Wharfedale Florence handsets restart on incoming call

Hello,

We are having the same problem as you with our Wharfedale phone. Did you ever find a solution?

Thanks
0helpful
2answers

Answer light flashes, answering machine doesn't answer. have no manual.

Possible solution.

I have the same problem -- I returned the phone and got a new one. 3 weeks later, the power went out -- same thing. Light flashes but phone won't work.

I called Panasonic and they advised me to remove all the batteries from the handsets, and unplug all the bases for 'a few minutes'. This did nothing...when I plugged everything in, answering machine still would not work.

I spoke to my brother who is an electrician, and he said the base has a 'capacitor' in it, and will not drain down (so phone can be reset) unless it's unplugged for at LEAST a few hours. He suggested I unplug everything and remove the batteries and leave it all overnight. Will attempt this and let you know if this is a resolution.

3helpful
1answer

Digtal answering machine not working.

I don't know yet if this is a resolution, but I'm going to try this tonight. Unplug all bases and remove all batteries from all handsets -- leave this overnight.

Here's the history of my problem. I rec'd this phone for my birthday. 3 weeks in, power went off in my building and answering machine part stopped working. I took it back to the store, and they gave me a new one. 4 weeks in, another power outage and I have the same problem. I called Panasonic, and they told me to unplug all bases and remove the batteries in the handsets for 'a few minutes' to reset the units. I waiting 10 minutes, and replaced all batteries and plugged in all the bases again. No luck, answering machine still did not work. I noticed, however that the phone did not reset as I still had all my phone numbers and caller id history.

I called my brother who is an electrician, and he advised me that the base has a 'capacitor(sp?)' and it will probably take a few hours for it to 'drain' so the phone will reset itself. His suggestion is to unplug all the bases, remove all the batteries and leave everything OVERNIGHT. By that time, the power store in the base should hopefully be wiped out and the phone should reset like new. I will try this tonight and let you know if this works.
2helpful
1answer

Manual for panasonic kx-tg5240

Here's the manual (Adobe PDF) from Panasoni's site:

http://service.us.panasonic.com/OPERMANPDF/KXTG5240.PDF
Not finding what you are looking for?

364 views

Ask a Question

Usually answered in minutes!

Top Panasonic Lands Phones Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Panasonic Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...