SanDisk Sansa e200 MP3 Player Logo
Posted on Dec 26, 2007
Answered by a Fixya Expert

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My screen freezes with "refresh database"

I have a problem. I am a linux user but I'm sure whether the problem is about my computer or my player.( Sansa Sandisk e200 8GB) When I turn on my player, it refreshes it's database automatically even though I didn't plug it in to the computer. It gets stuck in this position, so I try the "recovery mode" (If you don't know what that is, its a way to "reboot" the player. You first turn it off and then lock the hold button. While having it locker, you hold on the record button and the on button. A screen will appear and say shutdown. Then when you turn it back on, the hold button is unlocked here, it works fine) I've tried this method over and over but the refresh database is still there and stuck.

I've also tried to delete all the songs from this player but I can't because the computer can't read the mp3.

What should I do?????

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on May 26, 2008
ThaMp3Doctor
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Dude, c'mon - you have a Linux based system - did you really think it was going to work? Just playing with you. I would check the Linux forums on this one - if you're smart enough to use Linux, then you're smart enough to grab software info from Sandisk's website/cust svc line and pass it to your Linux buddies to hack.

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This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
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