My lexmark x6650 is giving me a "cannot retrieve application list" error when i try to scan from my mac. what does this mean? what do i do? jim

You should be able to assign Abby FineReader 11 Pro as the OCR software in the Lexmark software (Lexmark Productivity Studio for Windows or All-in-One Center for the Mac OS). You will need this software though and to have the monitor running to "listen" for the scan button to be pressed. You will also need to ensure your firewall doesn't block communication if you connect the X6650 through the network.

In the Productivity Studio (launch Lexmark Home), click on the Settings tab and then the Scan Destinations option. Add Abby FineReader 11 Pro to the list of destinations. Click on that option and click on the Modify button to make sure that the Application button is set and is pointing to the correct program and correct file type. Then you can go back to the all-in-one and press the Scan button. Select Scan to Computer and then choose Refresh to update the list of destination programs.

I hope this helps. The steps may be slightly different in the Mac software.

Cindy Wells

The " unrecoverable scan error " indicates a scanner hardware problem. Please contact Lexmark Technical Support for assistance.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

If that doesn't help, try the steps below:

1. Disconnect the USB cable connecting the printer from your computer.
2. On your computer, go to Control Panel > Printers and Faxes.
3. Delete the Lexmark print object.
4. Reboot computer.
5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
6. When the printer turns on, reconnect it to the computer.
7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. If your printer is connected via the USB cable, disconnect it from your computer. Reboot your computer. Unplug and re-plug your printer from the power source to reset it. When the printer turns on, reconnect it your computer. Try to scan again.
If the printer is wirelessly connected to the computer, check the status of the WiFi light. Green light means your printer is connected to your network. Orange means otherwise.

plz install drivers of your printer first to your pc.

Hi,
Try the following link http://bit.ly/aLz1xL. You will find specific instructions on how to reset your device and fix the retrieve app list error. Another option is to completely remove the printer and the Lexmark software and then restart the PC, download the driver from the Lexmark.com website and install it, that has helped me before resolve this problem.

Please follow the steps given below to add applications to Imaging studio:
1. Open the Imaging Studio and then click "scan," after the scanned document appears as a preview.
2. Click "Other Software" at the bottom.
3. That will open up the list of application list, to modify the application list, click on "Modify Application List".
4. Please add the application you want to scan and click on "Close."

Microsoft Paint ----> 'File' ------> 'From scanner or camera' (when in scan mode on printer). Just tried this and it really works.

Make sure that the Lexmark Imaging Studio program is running. This was installed when you set up your printer.
If you see the multi-colored icon in your task bar for Lexmark Imaging Studio then try pressing the scan mode button twice. You should be able to scan then.