Can't Sync Songs

Hi liz enriquez...
Here is a little help on downloading some songs to your mp3 player and then how to delete from your mp3 player

Downloading songs:
1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
-----------------------------------------------------------------------------------------------------------------------------------------------
Deleting Files,Pictures,Videos,Audio Books, Apps,etc. from MP3 Player/Ipod below:
-----------------------------------------------------------------------------------------------------------------------------------------------
BIG WARNING: DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
ONE MORE BIG WARNING: BE CAREFUL AND DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
Please take time to rate me

okay first i done think u need the cd cause i use to have that mp3 and i just copied and pasted all my songs to it. and sometimes you have to click on my computer and click on the mp3 and click on the music folder dragging and dropping also works. if it still doesn't work email me at [email protected]

When you have it plugged in there should be a pop up asking what you would like to do. If you see this screen click Open to view files. (If you don't see the little pop up box asking what to do go to My Computer and see if your device name is on one of the icons on that screen and double-click on it.) Leave the window open so that you can transfer songs. Go to My music in another window or go to Windows Media Player and find the songs that you want. Don't try to sync them because obviously it's not working. However, In windows media player you can right-click on one of the songs that you want and Scroll down to Open Containing Folder and left click . This will open the location in a new Window Now, make this window smaller and make sure you can see the window with your device. * If your device has a folder that says music, double-click on it first before following the next step.* the song from it's original folder to your devices' folder. There should be a pop-up that says Copying. Do this with the rest of your songs and you'll be partying in no time! ! !

That is the problem with WMA's - they are glitchy, the licenses expire after a while, and the songs you paid for are no good if you allow your music service subscription to expire. You actually have to renew the songs through Rhapsody, delete the existing ones after your Sansa, and then re-sync them through Windows Media Player.

If you only download and transfer songs in mp3 format, they will never give you this problem.

There are two sets of solutions that you may need to apply.
1) Disable Auto-Sync in Windows Media Player. This is how the songs may have been loaded in the first place. Connect your mp3 player to the computer and open Windows Media Player. Run the mouse over the "Sync" tab - a black arrow should appear - click on the arrow. Click the option that says "Set Up Sync" and uncheck the box that says "Sync Devices Automatically".
2) Delete songs using Windows Media Player. Click on the Sync tab. Find the songs that are loaded onto your mp3 player by clicking the icon that represents your mp3 player. Highlight the songs by left-clicking a song once, and press "Delete" on your computer's keyboard.

Good luck!

-Tha Mp3 Doctor

Hi Janworks4u. Question for you... Did your mp3 work fine with WMP 10? I ask because WMP 11 is known for causing problems w/mp3 players. You can try reverting to WMP 10 to see if that fixes your problem. To do this:

click START, click on CONTROL PANEL, ADD OR REMOVE PROGRAMS (look at the top center of the Add or Remove Programs box that pops up for a little square you can click on that says "show updates." Click that box and then scroll down to WMP 11. Click to change/remove. A box will pop up confirming that you will revert to WMP 10. NOTE THIS WILL NOTE DELETE ANYTHING FROM YOUR COMPUTER! All of your music that is in WMP 11 will still be there in WMP 10!

Now you can try to load your songs back on through WMP 10 and hopefully it'll work for you. Good luck!

You have auto-sync enabled - disable it

Disable auto-sync in Windows Media Player - Microsoft's website explains it far better than I can

Open Windows Media Player WITH the mp3 player connected
Highlight Sync, click on the arrow to bring down drop-dow menu
Select Set Up Sync
Uncheck box that says "automatically sync files to device"

please use the windows media player 10, click on sync and put all the songs you want in the sync list then click on start sync and it should sync properly without any problems.

Have a nice day!
tc

There are a few different ways to delete songs off your player.

Preventive Medicine: To prevent Windows Media Player from adding all of your My Documents files to the Sansa player every time you connect the Sansa to the computer - Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Set up Sync". When a window pops up, uncheck the box that says "Sync device automatically".

Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.

Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Slow Method, allows more control over what gets deleted: In Windows Media Player 11, the files are organized by Music, Pictures, Videos, Etc. First, you will want to plug the Sansa player into the computer. Then click the Library tab in Windows Media Player. You will most likely be in Music view. You will see two sets of folders in the left-hand side of Windows Media Player. The first set are all the files stored in your computer. The second set of folders underneath the line that says Sansa 1GB Mp3 player (I forget the exact wording) has all the files that are stored in your Sansa player. Click on the "All Songs" folder. You can individually delete all the songs that you want by left-clicking once on the song name in the middle of the Windows Media Player window, and then pressing "Delete" on your computer's keyboard. You will have to repeat this process again for images, videos, etc by clicking the little arrow next to the picture of the musical note on the upper left hand corner of Windows Media Player, and expanding the dropdown menu, and selecting "images"...then "Videos" etc.
NOTE: After plugging in your Sansa player, if you see a message that says "Connect a Device" in the Sync tab on Windows Media Player, then the cmputer is not properly recognizing your Sansa player, and you may need additional instructions from me.

-Tha Mp3 Doctor

The best way to transfer songs is to use Windows Media Player. When you open Windows Media Player and click on the Library tab (in Windows Media Player 10 or 11 only), then you should see your Sansa player listed. Click on a song or songs you want to transfer to the player, drag them over to the white box in the right-hand window of Windows Media Player and click "Start Sync."

-Tha Mp3 Doctor