I was scanning a document yesterday with my Hp 5590 scanner and a piece of a receipt got stuck in the feeder some where. Now when I try to scan if says there is a paper jam. How do i get it out?
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In summary:
* Very unintuitive, convoluted and unpleasant to use (same on Win2K as
XP)
- sometimes the SW hangs during scan and needs a reboot
- sometimes the SW crashes with a dialogue "try reinstalling HP
software", and needs a reboot
- sometimes it scans and after conversion to pdf Advantages: I cannot see any advantages with this product Disadvantages: Software is convoluted and unreliable, paper
jams are difficult to clear
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...with a dialogue "try reinstalling HP software", and needs a
reboot
- sometimes it scans and after conversion to pdf every page is blank
- very occasionally it scans a document properly
*If the sheet-feeder jams is says to refer to the documentation to
clear it, which doesn't exist. There is no way to clear the jam except
to pull hard & hope. No levers to release it like one would expect.
*Frequently has error ... ...cycled to work again.
Everything has to be started by pressing a button on an application
called "HP Director". There are 4 apps started from this:
1) Scan Picture
2) Scan Document
3) Make Copies
4) View & Print
also Help
also Settings (which are used in conjunction with settings found in (1)
and (2)!)
- Each application has to be exited to return to "HP Director" its a worst scanner and prone to jamming problem
Scanning is possible in 'Text' mode and 'Picture' Mode. In text mode, which is simple 'Black & White", this can happen, particulalrly if the text is in color. Either you increase the contrast settings or scan the document in Grey/color and convert it to B&W using the software. By this you need not check if there is output!. ( I am assuming that otherwise the scanner is performing okay). File size in B&W is very small as compared to Grey/color.
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