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Canon dr-2580c scanner will not save color document. it will show the preview of the scanned image correctly but when you save and close the document, it will not open back up. ''No preview available''
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the feed rollers likely have paper dust accumulation and are slipping .. you can clean them with special cleaning fluid or just water .. dont use alcohol since that can remove elastomers that give it traction ... since you have so many pages thru the machine then the rollers may be warn or hardened and need replacment ..
There should not be a thick black line at the bottom, but could be from several things, light coming in from somewhere is my first guess, toner is almost out or the ribbon is getting stuck on the inside at that point. You may have to call Cannon and ask them.
I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India
May be the location where it is writing the data is not 'free'. Do a 'deframent' of the drive where you intend saving the data. Ensure there is enough space on the Hard Disk
S. Mohan, Chennai, India
In Captureperfect, select page size as 'Scanners Maximum'. Select automatic paper size, check the output now. If you select bigger paper size and smaller paper, you will see lack output, outside the paper area.
S. Mohan, Chennai, India
Try scanning a full page (A3) at different levels of contrast and in the Automode also, in color and Mono. Check the output to see if it is software or hardware issue.
S. Mohan
The staples cannot reach the sensors. They could have scratched the glass above the sensors. Clean the glass with IsoPropyl alcohol. Try scanning a few images to find if the scratch marks are on the same place on all images. Once confirmed that the glass is scratched, you can change the glass. You need a technical expertise to change or call service staff.
You must have 'checked' the multipage option in the scanning software. Try scanning first page only and store as say temp1 and later all pages as temp2. If the file size is different you can deduce that the scanner has scanned all pages! To view multipage files, you need a proper software.
It seems that your scanner is conflicting with previously installed software. It is impossible to say whether it is Canon or Adobe. Reinstalling Acrobat or updating it may work as trying a different folder like Desktop instead of My Documents. One or more drivers are at fault. What system are you running? 2000, XP, Linux? Update your video rendering software too. Let me know so that I can help solve this issue. Just try as mentioned first.
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