We have a TFX25JR side-by-side with ice maker and water dispenser; had water leaking on floor on freezer side of bottom left corner. Comes under tray, cleaned the coils and seemed to work, but 2 weeks later saw water and opened freezer and this time I saw an ominous orange glow behind the tray located on the bottom of freezer in the back. When I turned off the light switch on the door it took a while for the orange glow to fade. I hear a drip and a sizzle of water hitting something. I saw wires behind the back of the tray...never noticed them before where the metal has slits in back, where glow seamed to be taking place there. I shut off water, previously I shut off ice dispenser. Can this be fixed?

Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.