Remote stopped working

Hello Eugene

Here is your replacement remote.

https://www.google.com/search?q=bose+321+series+ii+replacement+remote

Amazon

Bose 321 Remote

Amazon.com https://www.amazon.com > bose-321-remote > k=bose...

Replacement Remote 289138001 Compatible for Bose 321 Series I Audio/Video AV Receiver [Work with Series I of Bose 321 ONLY] (Instruction Included). Infrared.

I wrote this Tip on remotes!

https://www.fixya.com/support/r29872378-universal_remotes_no_facsimile_remote

..

hello.

Clean out the battery connection inside the battery case. Incase this work disassemble your remote and find any fault connection in it. or let the repair man do it.

If the remote work change the setting press PBC mode this will change the color. or refer to the manual for changing view setting.
melnavz

It would be simpler to buy a new remote for the 321 system. Spares for this system are not very expensive. A remote will probably cost less than £20.

Same as series 1

You are correct,since you already tried another remote,the sensor in the Media Center may be faulty and would need a replacement.

having same problem with my bose 321 GSX. my mom just got shaw digital and likes the shaw remote better than the bose one. I can program the bose remote to do everything but can't seem to do it for the shaw remote. I think i need a code for bose as a reciever? I dunno... any help would be good eh!

Pull off the front panel, be carefull there is a ribbon attached. Detach the ribbon. There are 2 ribbons attached to the front panel, one that leads to the IR (remote sensor) and other for the controls on the top of the unit.

Most likely the ribbon that goes to the IR sensor detached itself, this is common if the unit is dropped etc. Insert the ribbons (2) re-attach the front panel and the remote should work fine. You'll notice some tape on the IR ribbon, I suggest using some stronger tape, BOSE tape thats not very good.

This happened to me on my 3-2-1 GS II system and fixed it.

When we try to use the remote the red light glows which I never saw glowing when it was working properly.What could be the problem?

I have same issue. This happened on 12/31/2007 after 13 months of operation. Though remote is not controlling the unit, it controls TV. I went to BOSE showroom (Chennai, India) and remote worked perfectly with their GS display unit. Then I went to service center. Serviceman promised me to send a CD with software upgrade. Let me wait for a day or 2 receive CD and test it. Have you got any solution.