Maytag Neptune FAV6800AW Top Load Washer Logo
Posted on Oct 06, 2009
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Error code of "dc" on my TL Maytag Neptune

I have a top loading Maytag Neptune that will not finish the spin cycle and the display is showing an error code of "dc". I don't know what to do!

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  • Expert 335 Answers
  • Posted on Oct 06, 2009
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Joined: Dec 14, 2008
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If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


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1helpful
2answers

Maytag neptune top load washer will not spin out with small loads, large loads are fine. I get the DC error at about 10 mins left in spin cycle. No amount of shifting load will solve problem

This is a Clutch issue could be a easy fix if the Tub Seal is not the root cause.

If you get no help at this forum Google This ""Neptune TL Washer FAV6800AWW""

5th post down you will find the SM and support for the "DC and UC" unbalance error codes. Good luck..............DH1200s
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Maytag neptune toploader won't finish cycle code dc. What does dc mean?

If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
2helpful
1answer

Neptune FAV6800AW Top Load Washer: My Neptune washer is showing error code dc..Once i...

See this post Clutch Fix if you want to DIY I will help you.
Post back if you have questions……..Rich
1helpful
1answer

My Maytag will not run a complete cycle. Is there

mgissy


What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

0helpful
1answer

Neptune TL, stops at the 11 minutes to end and will not go past, I have to shut off, hit spin cycle to finish load

Hello krabby64

Is your FAV6800AW or FAV9800AW failing with error codes dc or UC or both to the Console display? If you are I believe you are experiencing a clutch malfunction with your machine. Take a look at this post and see if your problem is similar.  

If you have error codes to the display when the machine fails in the last 11 minutes (I believe start od spin cycle) can you let us know what those error codes are?


0helpful
1answer

I have a Neptune TL FAV9800AWW that will not finish the spin cycle. Says it's a circuit or something but all that is fine. Still will not empty with or without clothes.

Are you taking dc or UC errors to the display in spin cycle?

""Says it's a circuit or something but all that is fine."" Who made this assement?

""Still will not empty with or without clothes."" So I understand do you mean that you take no error codes to the display for this issue.?

The FAV9800AW has a different type of display then the FAV6800AW the machine I own. With limited.... no info on error codes I feel you are failing in spin cycle with either a "dc" error or a "UC" error. If so post back and we will go from there. Take a look at this owners issue and see if it similar to your issue.

Take a look through the Service Manual and see if this helps you identify error code types.

If you have water in the tube I can help you get into Service Mode and pump out the water. That will also let us know if the drain pump has failed.

Rich
1helpful
1answer

Neptune won't advance from Rinse to SPIN

If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^
0helpful
3answers

Maytag neptune tl washer

A dc error means that the clothing is not being distributed properly in the basket. This usually happens when the machine is lightly loaded. If the load seems o.k. then the problem is probably with the sensor at the side of the basket.
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