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you need to set up your scan to option.
this can be done from the hp software
open solution center click settings then scan settings
from there select scan to set up
a window will open and then click on front panel destination list
once again a window will open with a double pane on the left side is your short cut options click on them one at a time click add then once satisfied with options click update the device or ok
if it fails to update reset the printer and try those steps again, or re install just the drivers
if the same message appears then check the settings on your firewall
show me a massage Cartridge error, refer to device documentation for troubleshoot printer model hp officejet 5610 all -in- one what is the problem and how do i solve thnk you
Try ths:
This happens mainly when you try to scan from the printer ; Always try to scan from HP solution center but still here is the resolution: Open Hp Solution center Click on Settings Click on scn settings click on Scan to Setup Select all the option available to updrade the Front panel menu list and click on ADD Click on Update; Restart the computer and the printer and try to scan. It should resolve the issue.
Regards Soumajit
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