You have to replace the dog's in the top ov the agitator.the part# ror this part is WPL80040462.the cost is $4.62.to replace the dog's you nead to remove the fabrick sofeiner assembly from the top of the agitator.next you nead to remove the top cap.now you nead to use a 7/16 socket to remove the bolt in the agitator.now you nead to grab the agitator at the bottom and pull it up.now yopu nead to seperate the top from the bottom.place the agitator on the floor,put a foot on both side's of the bottom of the agitator and pull up.now you the top portion of the agitator.turn top portion upside down and remove the cam.you will see the rubber dog's.replace the dog's and reverise the prossess.
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