Sirius starmate 1st generation

The problem is likely the actual connection inside the Starmate. It sounds like you have tried alternate antennas, which can only mean the unit itself has an issue. What has likely happened is the antenna jack inside the radio has come loose and is no longer making a connection, in which case it could be repairable. Otherwise there are plenty of other 12v Sirius receivers compatible with the same connections if you are looking to replace the head unit.

More than likely the antenna connection has jogged loose somehow, and just needs to be soldered. The person who handles all of our repairs at TSS Radio does this often, and I'm sure could tell you specifics. His email is [email protected]

The antenna that needs to be replace!

http://satelliteradiofix.com

Check the antenna's connector for your car based antenna. Sometimes the little finger tabs need to be gently pushed back towards the center to make a better connection. Be careful not to move them more than a precision screwdrive blade's width or you might snap it off.

This typicall represents a failed antenna with either a loose connection or failed wire to the antenna. The "Acquiring Signal" indicates the receiver is trying to locate and decipher a signal from a sattelite. THe antenna is your first diagnostic. After that the receiver is the culprit. When your receiver is Activated or Authorized it is given a "key" to decipher the sattelite signals If it loses the "key" you can try and have Sirius reinitialize by contacting support. If they cannot send the signal and get the proper "Key" loaded its a defect in the receiver functionality.

My Sirius ST1 receiver froze. It reads "Sirius Radio" with the logs but goes no further in booting up. Any solutions?

I have the same problem. It happens even more with a generic universal power cord instead of the Sirius brand one.

Hi guys!! I am a sirius satellite radio employee and unfortunately, when this happens (usually when the receiver is about 2 years old) the radio is pretty much shot. It is a common problem with the older sportster models, but not so much with the newer one. As the receivers are probably more than a year old, they are now out of warranty and the only resolution is to call us at sirius and say you want to cancel the subscription on the radio. When cancellation is imminent, we will offer to send you a replacement (although it will be a different unit not compatible with you current docking stations) at no cost to you. Sometimes an antenna replacement will actually stop the problem, but it will happen again very shortly afterward, and thus it is only a temp fix to a permanent problem. Hope this helps you out!!

Let me save you $30.00. A new antenna will not help, nor will cleaning the contacts. I just did both of those and it did not help. I have mine in the freezer right now cooling it down. Sirius told me that I should not leave it in the car because it gets to hot. They told me to buy another unit....

With the antenna plugged in, it may take a minute to aquire the signal. If it takes more than a minute there is a problem with the antenna or the reciever.