Canon PowerShot S1 IS Digital Camera Logo
Posted on Dec 22, 2007
Answered by a Fixya Expert

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Picture with white bands - firmware?

The camera has just started taking pics like this
Everything else works fine, viewfinder, LCD.

Video mode is still fine.

I suspect a firmware corruption but I can't upgrade as it already has 1.0.2.0 which I think is the latest.

Does anybody know how to force a flash update - I want to override the "already updated" message the camera gives me when I try to update the flash.

Failing this is it possible to download the flash to the PC so I can compare it with the official 1.0.2.0?

  • DuffPS Dec 23, 2007

    I checked out the defective CCD links - looks promising.

    The only worry is that the viewfinder/lcd works fine and video works fine.

    If it's the ccd surely the bad image would show on the viewfinder...



    It's interesting the blogspot link says "Another symptom may include purple scratchy lines showing up on the LCD monitor and the camera's pictures." This exactly describes the pictures but not what I see in the viewfinder.



    Since I now live in the UK I'll give a service centre a call and see what they say.

  • jacobsee Dec 24, 2007

    I have this exact problem with my Canon S1 IS camera. I also thought of trying to update the firmware but the camera is already at 1.0.2 so it won't update it.

    Video mode works fine, and even in the remote shooting mode the picture looks fine until you actually take a picture and the white/purple lines show up.

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CameraR

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  • Canon Master 4,738 Answers
  • Posted on Dec 23, 2007
CameraR
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This isn't a firmware problem. This looks like a defective CCD imager. If so, Canon should will this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

  • CameraR
    CameraR Dec 23, 2007

    Canon "will fix this for you for free" :-)

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