Denon AVR-3803 Receiver Logo
Posted on Dec 22, 2007

No output to Zone 2 from preout to 2nd power amp for second room speakers

We reconfigured our system adding a DISH HD-DVR which worked well after the technician installation, including transmission of audio to our extra room speakers (connecting main unit now through HDMI and optical audio cables). Suddenly we get no audio out of the preout connection (Surround/Zone 2) to the ancillary power amp, neither for our DISH receiver nor the HD DVD player (RGB video connection). When I connect an iPOD directly to the power ampw e get full audio. I've read that when HDMI is used in Zone 1 that some amps won't send a signal to Zone 2, but since all initially worked well I can't imagine that is the problem. How can I trouble shoot the Zone 2 input throuth the pre-out connections and get my remote speakers working?

  • rlonghurst Jan 02, 2008

    Hi,

    I have a very similar problem.
    I have had a Denon AVR-3803 amp for about 3 years and have been very happy with it.

    For the first time, I today tried to use the Zone 2 feature to output sound to another amp and speakers.

    I followed the instructions in the manual but no sound comes through at all.

    I have audio leads connected to the Zone 2 output and have tried them on Rec Out and VHS out too.

    I have set the system to enable the remote to change the volume on Zone 2. The amp recognises that the volume has been changed, but no sound is forthcoming.

    Thanks!
    Richard

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  • Posted on Jun 27, 2009
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OK, From what I am understanding is that you both are trying to uilize a digital audio source (HDMI cables are digital audio only) and hence this is the problem. You can only use an analog audio source (connection) to utilize the audio output to zone 2. A simple soultion is to use the analog audio in conjuction with the digital. Connect the digital (HDMI, Optical, Coax) to the main zone and the left and right audios to zone 2.

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