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If that fails then my suspicion is that either 1) the drive has failed or more likely 2) because you don't have any DVD burning software, windows can't understand the blank DVD-RW disk. This basic packet-burning software installed with XP CANNOT write to DVD disks.
However there is a bit more to it than that - the Microsoft CD burning software (which is a cut down Roxio product) cannot co-exist with any other packet burning software (e.g. DLA, In-CD or simuilar) so if one of those is installed you have to DISABLE the MS CD burning capability on the drive settings tab. Even worse, Internet Explorer 8 is not compatible with DLA - which is included in quite a few CD/DVD suites including many of the later Roxio versions
My advice would be 1) un-install any CD or DVD burning software on the machine 2) disable the MS CD burning 3) run that Microsoft patch 4) Install some DVD burning software but DON'T install the packet writing software part of it
Note that after installing that patch you may also have to reinstall any DVD playing software
Most probably the CD does not have the autoun function or the autorun is no functioning. If you need to install the software, open the Windows Explorer and click on the drive for the CD and on the Explorer right side plane double click the "setup" installer and the installation should run.
try to restart the computer and press/tap F8 a few times while it is restarting. On the advanced options menu, select "disable digital signing", then try to install the driver again. hope this helps.
1. Open Windows Explorer. 2. Follow this path C:\\ Program Files \\ Common Files \\ Install Shield locate the sub folders Engine and IScript. 3. Rename (Right Click and choose "Rename" both folders example: Engineold & IScriptold. 4. Close out of Windows Explorer and run setup again. 5. Apply the latest update patches from our website www.roxio.com. www.roxio.com
ONE: This program installs a rootkit I believe, although it's a really great program otherwise, especially nice for beginners. Do you have a virus checker that kills rootkits? If so you may have to enable permission for that program to run in your virus checker. If you don't know how to do that, try step 2.
TWO: Uninstall the program. Turn off or unplug your modem to protect your computer from viruses. Shut down your virus checker. Install Roxio again and then try running it with your virus checking program still shut off. Try burning a CD. Does it work fine?
THREE: Turn your anti-virus program back on again. If a message comes up asking if you want to give the program full access, limited access, or block it, tell it you want to give it limited access. (That will allow it only access to safe operations. If you block it, your program won't work).
FOUR: If it still won't burn, make sure you have a blank DVD or CD in the correct drive that the program wants to burn to, (or else change the drive it wants to burn to if you have more than one) and that it has no data, scratches or fingerprints on it.
Yes, Roxio Easy CD is not compatible with Windows Vista. You either need to remove windows Vista and install Windows XP, or purchase the newest, latest copy of Roxio.
try re-installing your burning software ( nero-Roxio et,c )
Does it play a standard Music/Audio CD.
if not un-install and re-install the drive.
Are the cables to the drive connected correctly ?
Does the drive support CD+ And CD- media ?
Are the cds definately Blank, any small amount of data written to them, after failed burn attempts will not show the disk as being empty.
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