Question about Dmm Elscale Healthsmart Glass Electronic Body Fat Scale

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HealthSmart bathroom scale displays "Err"

My HealthSmart bathroom scale displays "Err" then turns off after stepping on it to turn it on. How do I reset the scale so it will work? This scale shows "8888..." then displays "Err." It should display "00" and allow one to then step on the scale. How do I fix the problem?

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  • Anonymous Mar 24, 2014

    Scale Will Not Reset Batteries Were Replacedc an Not Find The way to reset

  • Anonymous Mar 30, 2014

    I have replaced the batteries but when i turn it on I only get three dashes in the display.

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Put scale in round file can. Buy another cheap scale.

Posted on Oct 05, 2009

Testimonial: "The new scale works great and was on sale at Wal-mart for only $29."

  • tinner82 Jun 15, 2011

    Either needs flat hard service or change the battery.

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1 Answer

Hi I have a Hanson hx5000 glass bathroom scale Iv changed battery but all it says on the display screen is err any advice please


Try stepping on it lightly and quickly to see if it indicates a zero reading. If that happens, then weigh yourself before the zero goes away.

Jan 10, 2018 | The Health & Beauty

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Error 2 . How can we solve this problem. Thank you, Margaret


I found this procedure which was given by Taran_2005. I just come to try him(it) on mine, that works.

"The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away."

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I HAVE A SET OF EKS ELECTRONIC BATHROOM SCALES AND ON REPLACING THE BATTERY I AM GETTING A READING OF ERR 5 WHICH I PRESUME IS AN ERROR CODE. CAN ANYONE HELP PLEASE?


When you see the err message step off the scale and wait 5-10 secs then step back on and it should be ok. Remember that when standing on it you must keep absolutely STILL.
Good Luck

Aug 14, 2010 | Health & Beauty

1 Answer

I have a Taylor body fat analyzer and scale model #5563 that keeps showing Err 2. It won't read any weight whatsoever... it just goes stratight to the Error message. Do you know what that means and how I...


From the Taylor Site http://www.taylorusa.com/faq-scales

Here are the basic ERR messages and their meanings:
  • Error 0: Initialization
  • Error 1: Instability (scale is on an uneven surface ex: carpet)
  • Error 2: Unit may have been jarred or unit was overloaded (customer went over the maximum weight capacity)
  • Error 3: Contact error (Feet were not wet for Body fat reading, feet aren’t big enough to reach sensors)
  • Error 4: Body fat is out of range
  • Error 5: Water is out of range
I got an ERR2 message and now the scale doesn’t work. What should I do? The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.

Jan 15, 2010 | Health & Beauty

1 Answer

Nothing will display on the read out


The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.

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1 Answer

I changed the battery on bathroom scale Salter 987


I had the same problem with my Salter 987 scale. Pull the battery out for about 10 seconds and put it back in. Then push the scale once so it turns on. After the blinking stops, push it once more. The scale will now zero itself. After the scale has zero'd itself it may turn off after a brief moment. It's now ready to use normally. If you're standing on the scale when it's trying to calibrate to zero, it will assume your weight is zero. Don't stand on the scale after replacing the battery untill you first complete the steps listed above.

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How to calibrate a taylor scale 5571


The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight,to calibrate, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department.You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.

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Err 1 message on Taylor Lithium Elec Scale model 7346


This is a reply I received from Taylor customer support. I have followed this procedure enough times to wear out the original battery and still get the Err 1 message. You may have better luck.

Thank you for your e-mail. The reboot below may clear the error from
your scale. You may need to do this several times to completely reboot
the system. Please let us know if you have any questions or continue to
display the Error.


1. Remove the battery from the scale
2. Set the scale on the floor without the battery in place.
3. Stand on the scale for 10 seconds (still without the battery)
4. Carefully replace the battery without turning the scale on.
5. Using only one foot, tap the scale or apply just enough pressure to
turn on the display. (It should show dashes or zero's) IMMEDIATELY
REMOVE YOUR FOOT.
6. Let the scale turn off
7. Step on the scale for a weight reading


Regards,


Linda DLT
Consumer Relations
Taylor Precision Products
& Salter Housewares
2220 Entrada del Sol, Suite A
Las Cruces, NM 88001
Toll free - 800-289-0944
866-843-3905
Direct - 575-526-0944 ext 3172

Feb 11, 2009 | Taylor & Digital Scale Lithium Scale

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