How to solve error of fuji xerox document centre 551. system fault 006-372

http://www.manuals365.com/swf/fuji+xerox/ag-c560p_c550p.html?page=207

Possibly the same issue on a different model:

Fault Code 010-315: Fuser Latch Contact Fail Try these solutions:

• Make Sure That the Fuser Drawer (Handle 2c and 2d) Magnets are Straight and Tight and That the Door is Closed Securely
• Reseat Fuser Drawer (Transport / Duplex Drawer)
• Power OFF / Power ON the Machine

http://www.support.xerox.com/support/xerox-4595/support/enus.html?objGUID=3869

Error Codes and Support

Web page above states:

Error Description: Drive Logic Fail Solution: 1.Recycle your printer 2.Check all connections to the Engine Control Board 3.Make sure the correct firmware is installed. 4.If the error continues replace, the Engine Control Board (MCU PWB)

Manual for free download at link below:
Fuji Xerox Color 550 Administrator Manual Page 205

The User's Guide for the Document Centre 350 is available from the product support page. There are two files (one for the scanner and one for the printer). See http://onlinesupport.fujixerox.com/processDriverForm.do?ctry_code=TW&lang_code=en&d_lang=en&corp_pid=DC350&rts=null&model=Document+Centre+350&type_id=5&oslist=Windows+95&lang_list=en and the Documentation tab. The drivers are available for supported OS versions on the Drivers tab.
I hope this helps.
Cindy Wells

Service manual, registration required:

https://www.scribd.com/doc/131575367/WorkCentre-123-128-133-Service-manual

http://www.copytechnet.com/forums/xerox/66901-error-041-366-document-centre-286-a.html

Try this link:

Thread xerox 5825 error U4

Defective IIt/IPS board. Is very expensive. Call you local Xerox service number and ask them for part number 160K99811 and how much it would cost to get it fixed.

Hi there
I found some thing maybe do for you it may not be rhe right code you have at this moment but it come in handy for you.





31,004.40:6909: it's a mechanical initialization jam error. Pull out the paper tray to make sure it doesn't have a jam. Try also to manually feed some heavy paper or card stock through the printer to make sure the sensor in the preheater isn't stuck.

39,002.40 : DRAM test failure.

39,012.40:56208: "Cycle the power" and if that does not work replace the document feeder.

39,012.41: Document Feeder Optical Failure. Replace the document feeder.

4,0XX.6x: Process Control Software Fault.
· Reset NVRAM and then retest.
· Ensure ground integrity for the system
· Replace the EEPROM chip.
· Reboot the system.
· From the System Setup menu, go to "Information", "Troubleshooting"
· Service Tools menu.
· With the cursor at the top of the Service Tools menu, press both the Up Arrow
· and Down Arrow buttons to display the Hidden Service menu.
· Reset NVRAM is in there.

Also may be handy is this.


4,0XX.6x Process Control Software Fault
Error 04,041.66
Solution 1:

a. Reset NVRAM and then retest.
b. Ensure ground integrity for the system.
c. Replace the EEPROM chip.
d. Reboot the system.

1. From the System Setup menu, go to Information --> Troubleshooting -->
Service Tools menu.
2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down Arrow buttons to display the Hidden Service menu.
3. Reset NVRAM is in there


Solution 2:

1. Turn the system power ON.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display, press and hold the Back and Info buttons on the control panel.
4. Hold both buttons until the display reads “Beginning Service Mode Initialization”. Release the buttons and the system reboots into service mode with the Service Diagnostics menu displayed. Hope it will help you in some way of finding the fault. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

turn it off completely unplug it. open up all doors and trays....turn it on with everything open if you still get the error you are going to have to call in a tech if it starts up . start closing things till you get to when that errror comes up then repost and ill look up an answer for you. i work for xerox

Press machine log in button, enter 11111 confirm, this will take you to sys admin mode, from here you can navigate into sys settings to configure network,copy and fax defaults, and also auditron admin if this is the password mentioned, if the 11111 password has been changed hold the zero button for a few seconds then press start while still holding zero enter 6789 to get into diagnostics, and you can navigate through to the above settings caution be careful what you change in this mode.