My email address is [email protected] . Please tell me why my account is blocked?

Hi Alfred

Sounds like your account could be hacked as it's redirecting you to another non-related site. Does the request bring up some sort of webpage ? Whatever you see on that page, it should tell you what email service it is... check on top of your address bar... look at the address and it will show you where it's coming from.

If it something not related to yahoo, google, hotmail, etc.. email service, your account has been hacked and you willl have to contact your email provider immediately and tell them this may have happened. They will block that email account and allow you to create a new account. Hope this helps

Please go to the following page to attempt to reset your password:

http://edit.yahoo.com/forgotroot

(If your security questions may have been recently changed, please pick "My account may have been compromised", you may see a 'This is not my question' link underneath each question.)

If you are successful with that process, you can go ahead and skip the rest of the steps...

OPTION TWO:
(Important - if you have another account with Yahoo, please sign out of that account before trying to complete the form below.)
Otherwise, if it is not successful, please follow the instructions below as a 'last resort' account recovery:

Please go to this page:

http://help.yahoo.com/l/us/yahoo/edit/general-01.html

That recovery form was created so that people who cannot access their alternate email or answer their security question(s).

You'll need to have an alternate email account set up so that they may contact you. You can get a free account from www.Gmail.com for this.

Place your alternate email address under the "What is the email address where we can contact you?" section.

It will take 2-7 business days for someone from Yahoo to get back to you.

Thank you.

ive had this happen ...best thing to do is make a new email account..
then from that account send all people in your contact list your new email address.tell them to block anymail coming from your old email address.

WHAT EVER YOU DO DONT... send info from your old email account to your new one,if you have been hacked then they will have your new details,then you will have the same problem again...

Contact Yahoo Mail and tell them.

sign into your old account using your original password. if the password was changed sign in using your security question(s) or hopefully you provided an alternate address that they would send you the password or the ability access your account. once you have signed back in immediately change the password. that should solve the issue. please send emails to all the people on your list telling them that your account was hijacked. if you cannot regain access to your account report it to yahoo as a hijacked account.

Check the security settings of your mail server to ensure you're not being blocked.

Here are some 'standard' settings that may work with your system.

Gmail Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.gmail.com
Use SSL: yes Port:995 smtp.gmail.com
Use SSL: yes Port:465
Hotmail Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop3.live.com smtp.live.com
ic24 Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]



Account Username Format
Full email address Full email address
Server Address mail.totalise.co.uk smtp.tiscali.co.uk
UKGateway Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.ukgateway.net smtp.ukgateway.net
UK Online Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
[email protected] [email protected]
Server Address pop3.ukonline.co.uk smtp.ukonline.co.uk
Vippowerent Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.vppn.com
Virgin.net Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address mail.virgin.net mail.virgin.net
Wanadoo Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format username@ name.wanadoo.co.uk username@ name.wanadoo.co.uk

Account Username Format
name.wanadoo.co.uk name.wanadoo.co.uk
Server Address pop.wanadoo.co.uk smtp.wanadooasdl.co.uk
World Online Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format username@ worldonline.co.uk username@ worldonline.co.uk

Account Username Format
Full email address Full email address
Server Address pop.
tiscali.co.uk smtp.
tiscali.co.uk
Yahoo.co.uk Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address pop.mail.yahoo.co.uk smtp.mail.yahoo.co.uk
Yahoo.com Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address pop.mail.yahoo.com smtp.mail.yahoo.com




Settings - E-mail

You'll need to complete all steps for this to work. Make sure that if you have to enter O2 in the settings you use the letter O and not a zero.

The following settings are if you use O2 Email as your ISP (Internet Service Provider).

If you require different settings eg Yahoo, Gmail etc please click here

1. Tap the Application tab on the bottom of the screen
2. Tap Email
3. Tap Next on the Welcome to Email setup screen
4. Tap on the Email address text box and enter your Email address then tap Done
5. Tap on the Password text box and enter your Password for your Email account then tap Done
6. Tap Next
7. Your phone will now try and download your setting to your phone and set up your account, if this can not be done you will see the message, Setup could not finish. Unable to open connection to server. Tap Edit details to continue.
8. Tap Manual setup
9. Tap the Username text box and enter your full Email address then tap Done
10. Tap POP3 account
11. Highlight POP3 server and tap the text box and enter mail.o2.co.uk
12. Check that Port is default set at 110
13. Highlight Next and tap
14. The phone will now check your settings
15. Tap the SMTP server text box and enter smtp.o2.co.uk
16. Highlight Next and tap
17. The phone will now check your settings
18. Tap Next on the Account options screen
19. You now have the options to add a name for your new account plus add your name to outgoing messages
20. Tap Done

Hi ,
My name is Monique Cruz and I can't get into my email account. My email account is [email protected]. Could you please send me some information to my new email address to tell me how to unlock my old email account. My new email address is [email protected]. Thank you for being so understanding.

Sure they can. But it will take some effort on your part. you will have to contact Yahoo and tell them of your problem, more than once or twice. When they start to reply and tell you the different ways to resolve your problem keep writing to them and save all the emails they send to you. this happened to me when someone hacked into my account and changed my passwords and e-mail address, I had to get a new e-mail so that I could send and resend all this information to them and the problem was resolved in 10 days of getting their e-mails telling me how to resolve it. good luck and be persistant!

please fix my yahoo mail, something keeps coming up saying client error has occured, and now they tell me to click here and I do and it takes foever, what is wrong, and I just want it to be fixed. When I click on mail I do not want to wait and keep clicking and waste so much time.