Samsung refrigerator My new samsung french door bottom freezer refrigerator slides out from the wall when I open the bottom freezer.  What can I do?

Drawer Runners failure. You need new ones. Claim on the warranty. The fact it is against a wall should not make a difference.

Something jammed under it?

Answer: don't . Take all of the food out, then take the bin out of the bottom and work like that. Never take the doors off unless you have to. There are two white clips located on the rails you can push in if you really want to take the door out but it is a hassle sometimes. Push the clips in with a Phillips and slowly pull the interlocking rails out. Two Phillips screws hold in the ice maker in the front and you pull out the whole ice maker. You plug in the new one and make sure the slides in the back line up, screw the new one in and you're done. You can I just personally don't remove the door for this 5 minute job. Hold the button on the bottom to test cycle the ice maker. Checks ok. Then unplug and plug the fridge back in. This will clear potential future stored error codes.

Freezer /fridge water/ice in fridge

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.

Simple but a pain. Unplug the refrigerator. Get out your hair dryers and start de-icing the freezer door. Slowly but surly you will get freezer open. Be gentle. Dry EVERYTHING!!! Tracks, rails.....then replace part, plug back in, restock.

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On my model RF265AABP there are two plastic clips near the back of the drawer that attach it to the slides. Pop those out, and the drawer can be lifted out.

Could be the rail slides not closeing correctly keeping door open slightly. Also they have made a new stronger set of rails to be used. Try going to the Samsung web site for tech info our recalls for that unit

Im thinking maybe a power surge was felt by the refrigerator.

Try unplugging from wall for a couple minutes and then plugging it in again.

Hope this resets it...

remove both crisper pans and check the return are duct opennings. next check if there's a built up frost/ice on the rear wall of the frzr. is you frzr fan blowing air? if so, there's a small window inside the refrig's freshfood side back wall towards the cieling, make sure that's open.the cover should snap off. if window/damper is open, go ahead an pour hot water down the return air ducts behind the crisper pans. they look like grill slots in one or both coners

Had the same problem, your ice maker is a known defect, insist they replace it. Don't expect heavy ice output -- our biggest complaint.