NorStar M7208 Corded Phone Logo
Posted on Oct 02, 2009
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Line can be answered, but the phone won't ring

My T7208 does not ring --- the line flashes and can be answered, but you can't hear it ring
Does anyone have any solutions as to why this can be or what to do?

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george peters

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  • NorStar Master 860 Answers
  • Posted on Oct 02, 2009
george peters
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Sounds like the extension needs to be programed to ring for incomming calls.
ProgrammingLine can be answered, but the phone won't ring - 2.gif is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter Line can be answered, but the phone won't ring - 2.gifamming2.gif by pressing the feature key followed by **266344.

When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.

At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)continue with the remainder of the incoming lines that you have on your telephone
press the release key when finished

  • C_cretguardn Jun 02, 2011

    Thank you SO much for posting a response to this question! You just saved my company $170.00 and me even more headache, after reading the phone manual front to back (221+ pages) and not being able to figure out how to get the phones to ring.

  • lesa
    lesa Feb 24, 2022

    This doesn't work for me. After pressing the show key LINE ACCESS is not an option, nor is LINE ASSIGNMENT. The display goes to CAPABILITIES instead. Any other ideas....

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Viktor Belaiv

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  • Posted on Dec 01, 2019
Viktor Belaiv
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I have the same problem, but it is on T7208. When I try entering **266344, it is telling me access denied. Any solutions on this?

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