Lost Channels retuning Sagem

The Sagem PVR 6280 is specifically listed as a model which will have problems with the retune.

See the address below for a chart of affected models, but the official advice is that you must contact Sagem directly on 0845 0900 316 for either an over the air update or an update DVD depending upon the manufacturer.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

Sorry I can't provide you with a definite solution but I hope that I've at least reassured you that it's not something which you have or haven't done!

Please return the favour by rating my answer.

Apparently you can get your software updated by sending your Sagem PVR 62** to their offices in Chertsey, Surrey. I am about to do that. This is as a result of getting an answer from Sagem as follows:-

"Following the impact of the national retune on Wednesday 31/09/2009, Sagem have decided to offer an additional software update for their old PVR62xx range in the UK. However, since Sagem have to cover the costs for the implementation of an
unscheduled update, customers will be charged £23 for their update which will be performed in our head office in Chertsey / Surrey. Please complete this form and return it to [email protected]"

I understand that the £23 includes the cost of the courier. Hope this helps.

Mike

I would be surprised if the Sagem helpdesk can "broadcast an over the air update" of the software to individual caller. And since the PVR 72xx and 62xx is quite an old model I think it is likely to get another software update at all... Sorry guys, bad news...