HP C5280 all in one prints but does not scan

the device (scanner) may not be supported by XP Pro or the drivers for the scanner have not been installed properly so that your HP can connect to it. if the scanner is new tech XP may be too old to connect it or its hardware work with it.

Start the Windows FAX and SCAN wizard.

It should recognize the scanner.

1) Do you have the drivers for the C5280 installed on the laptop?
Each printer (All-In-One) has to have it's own drivers.
The C5280 and the other printer.

Drivers are small pieces of software that allow the Operating System to 'communicate' with a device.
{Windows XP and Windows 7 being two examples of an O/S. The device in this case is an all-in-one printer ]

If you already have both drivers for both printers installed, post back in a Comment.

It would seem that if the USB cable works okay on a different all-in-one printer, that the problem is Not the USB cable, but the printer.

This is what draws me to conclude, that the drivers for the C5280 have not been installed.

Regards,
joecoolvette

install the scanning software

remove all the unnecessory startup items
reinstall the chipset driver

You might need to install the proper driver.
You can download the HP printer drivers from their supportWEB site. Please click on this link and select your model printer to download:-http://welcome.hp.com/country/us/en/support.html

firstly check whether the copy is working or not if not follow the document
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01152441&cc=us&lc=en&dlc=en&product=3204464
if it does make a copy
1.go to my computer
2.go to C:
3.go to program files
4.go to hp
5.go to digital imaging
6.go to bin
7.search for the file named hpqscnvw.exe and double click on it check whether you ca n scan from there or not if yes ............. uninstall and reinstall hp solution center and if it does not scan follow the steps below
8.uninstall and install the printer
this should work .....................................thank you
HAMID

go to contol panel and select new hardware. then try it by reading that instruction. if its no result then u can reinstall ur Xp

reinstall software again, 

the printer and scanner have separate tcp\ip address's
on copier panel check system default/counter key go to scanner and check ip address also make sure file manager is running on laptop