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Posted on Sep 30, 2009
Answered by a Fixya Expert

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MacBook Air sound/disappeared

From one day to the next the sound has disappeared.  I have checked the sound preferences and the mute box is ticked but I cannot un-tick it.  Under the sound preferences there is are no output devices found and no input devices found.  I cannot understand. I tried to make software update, plug and unplug headphone, no way.
thx for your help 

1 Answer

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  • Apple Expert 481 Answers
  • Posted on Oct 28, 2009
Anonymous
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Joined: Sep 19, 2009
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This is a widespread hardware issue with the MacBook Air. You are not alone. See:
http://discussions.apple.com/thread.jspa?threadID=1736638&tstart=15
Some users report that replacing the Audio Board Flex Cable corrects the problem, but others report that the correction is only temporary.
If your machine is still under warranty, I would get it back to an Apple repair facility immediately. If it is not, you will still need to get it to a repair facility, but bring along the above URL and suggest that Apple treat it as a warranty extension issue.

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Some users report that replacing the Audio Board Flex Cable corrects the problem, but others report that the correction is only temporary.

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