Rival 38601 Smart Pot 6-Quart Logo
Posted on Dec 19, 2007

Ceramic pot loosing luster

The ceramic bowl part of the crock itself is loosing the luster surface about two inches high, most of the way around the inside of the bowl.

As for cleaning, both hand wash and dishwasher methods have been used in the past, neither seems to be destroying the surface.

From past crocks (also Rival brand), this did not seem to be an issue.

Is this still a safe appliance??

  • 4 more comments 
  • Anonymous Dec 22, 2007

    Same problem - after only a few uses, a whitesh substance has begun to show on the interior of the ceramic pot. Pot has been hand washed only. No cleaner removes the stain.

  • bilmelvil Dec 31, 2007

    Same problem. After one use, a whitesh substance is on the interior of the black ceramic pot. Pot has been hand washed only. No cleaner removes the stain.

  • ddnezi Jan 14, 2008

    agree with above- seems like 2 inches from the bottom all the way around the pot appears "not as clean" as the rest of the pot. Only has been hand washed - even tried Dawn Power wash-nothing seems to help

  • gunterje Jan 22, 2008

    I have the same problem and tried to find a replacement stoneware liner just to be safe with no luck. Suggestions?

  • ollor Jan 26, 2008

    Not sure if diluted vinegar is the solution. I have tried soaking the area (fluid level to the point of problem) with cold, room temperature vinegar.



    I have not tried a heated version of the same procedure.



    If the heated version fails.... then, I will trash the unit as it seems that Rival is only in the business of selling a product but not standing behind it when failures/problem(s) arise as is testiment by their lack of customer service on their web site!

  • Anonymous Aug 03, 2008

    We have this huge (87 gallon) burgundy glazed ceramic pot on our patio that was used for a fish pond (the fish kept dying), then a fountain and water fall. No matter what we did, the water was always turning green and gunky...We now have emptied it out and want to use it for plants only. The top and sides are all stained with a white film that won't come off, even with vinegar....any suggestions?



    pat

    Gold River

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Jan 23, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Jan 23, 2008
Answers
1
Questions
1
Helped
107
Points
0

I like to use diluted vinegar on stubborn cleaning jobs. try this - it works on a lot of other problem stains.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Should the lid be a tight fit or loose

Most crock pots are made of porous ceramic and is relatively brittle. It is glazed on all sides (except the bottom usually), to make it hold liquids without absorption. The lids, usually glass or thermoplastic, sit of top, but do not usually fit tightly as this could crack the crock. Also, it is not a pressure cooker, so you want excess steam to vent. The lid just keeps the heat inside and allows condensation to drip back into the crock, reducing the speed at which the fluids cook off, thus the term slow cooker.
0helpful
1answer
0helpful
1answer

I am looking for a replacement bowl for my 1.5 qt triple cooker

Try eBay or the manufacturers web site. You may have to write to them. or just search 1.5qt replacement ceramic bowl for the unit
5helpful
1answer

Do I add water between ceramic bowl & metal.

Never!!! You should have an Owner's Manual for this product, be sure to read it carefully. At any rate, you should "never' add anything to the metal part of your slow cooker it is designed only for ingrediants to be put in the ceramic bowl.
1helpful
1answer

Our cermaic pot of our crock pot cracked when using it today is this a common problem its only a year old and has been used two times...

No this is not a common problem.
The ceramic bowl should last for years if handled correctly.
It may have had an unseen stress crack causing the premature failure.

Avoid putting cold liquid or items into the hot ceramic bowl/pot. This will cause the bowl/pot to crack and can be very unsafe when it pops. The reverse is also true, avoid putting hot liquid or items into the cold ceramic bowl/pot.

It is the sudden changes in temperature that can cause cracks to form.

Hope this helps!
0helpful
1answer

The 2 in 1 cooker cracked and exploded I need replacement ceramic bowl.

I need a ceramic replacement bowl. This does not require a team of experts.
0helpful
1answer

Line crack in bottom of the ceramic crock itself

Here is the direct link to the Rival Customer Service Dept. Call them and ask them how they can assist you.

https://secure.rivalproducts.com/ContactUs.aspx

Please rate this help!
2helpful
2answers

Cracked ceramic Kitchenaid crock pot liner

There is no inherent problem with the Kitchenaid ceramic inserts. As far as a replacement ceramic insert, I would suggest calling Kitchenaid Customer Service. They may be able to provide a new insert at no cost if the unit is still within the 1 Year warranty.

Their toll-free phone number is 1-800-541-6390.
4helpful
1answer

Oval 6 Qt Ceramic Liner Needed for Rival Crock Pot model 3855

If you are still looking I may have what you need. I live in Canada so you would need to pay the shipping which could be high as the liner is heavy. If you are interested feel free to email me.
0helpful
1answer

Corningware Electrics Crock Pot Model SCO-150 Replacement Ceramic Bowl

Wanna sell your lid? I broke my sisters at a family reunion and I hate to leave her with half a cooker.

Margaret in SC for family reunion.
414-630-0040
Not finding what you are looking for?

117 views

Ask a Question

Usually answered in minutes!

Top Rival Crock Pots & Slow Cookers Experts

Paul Carew

Level 3 Expert

3808 Answers

Paul Bade

Level 3 Expert

1818 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Rival Crock Pot and Slow Cooker Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...