Philips 42PFP5332D 42 in. Plasma Television Logo
Anonymous Posted on Sep 29, 2009

How to remove "in retail store mode with settings" message

When tv is first turned on there is a message on the screen "Your tv is in retail store mode with settings, Please refer to your manual for Home settings"....I do not have my manual available.

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  • Contributor 1 Answer
  • Posted on Nov 14, 2009
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Question What should I do if my TV is stuck in Retail mode? Answer Your TV may have been set to Retail Store mode, which is mainly used on the shop floor.
For home use, we recommend that you set the TV to HOME mode, which will allow you to change the settings.
To change to HOME mode follow the steps below.

  1. Press the 'MENU' button on the remote control to access the main menu.
  2. Move the cursor down to select INSTALLATION and move the cursor right.
  3. Move the cursor down to select PREFERENCES and move the cursor right.
  4. Select LOCATION and move the cursor right.
  5. Move the cursor up/down to select HOME and press the 'OK' button for confirmation.
  6. Press the 'MENU' button to exit the menu.

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  • Philips Master 1,779 Answers
  • Posted on Sep 29, 2009
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Un-plug for 20 minutes then turn on, your should see on the screen Store----Home,,, use the left or right arrow button to change to home.

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My TV had the same problem and I have managede to get rid of it. The solution is very simple. This displays mean that your TV is in the " Store Demo" mode and any changes you make will last only for 30 minutes and when the TV is turned off the settings will change back to the normal. Whether you TV is in the "Store Demo" mode can be confirmed by pressing the "Info" button on the remote and you will see that "store demo" appears on the screen. To change this mode to the "home mode" you will have to press the "Volume button" on the TV and when the volume sign appears on the screen then you will have to press the "Menu" button on the TV (not on the remote)and hold it down for about 7to 10 seconds. This changes your TV mode from "store demo" mode to the home mode. Confrim whether the store demo mode has been put off by pressing the "Info" button on the remote to see whether the store demo sign appears on the screen. The store demo is set by sales persons in the shops so that any demonstratation/changes that they make while showing to customers will be temporary as the settings revert back to the original.
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How to emove the demo on screen ?

Removing Your TV from Shop Mode or Store Demo Mode

First, confirm your TV is in Shop Mode or Store Demo Mode:

1. Press the INFO button on your remote control. A list of settings appears.
2. See if the Picture Mode setting is set to Shop Mode or Store Demo Mode.

There are three methods for removing your TV from Shop Mode or Store Demo Mode. If the first method does not work, try the second or third method.
Method 1

To remove your TV from Shop Mode or Store Demo Mode, follow these steps:

1. Press the Volume button on the side panel of your TV. If your TV does not have a side panel, press the Volume button on the front panel. The TV displays the volume bar.
2. Press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

Method 2

1. Press the Volume button on your remote. The TV displays the volume bar.
2. Press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

Method 3

1. Press and hold the Volume button on your TV. The TV displays the volume bar.
2. As you are holding the Volume button, press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.
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Go back to the store you bought it from. They sometimes lock them.
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go in menu and change it to home  
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for Bravia's.. To turn off the demo mode, press and hold the MENU button on the TV for more than 10 seconds. The message Demo mode: Off will appear on the screen.
Let me know if this helps.
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Press vol - and ch - at the same time - hold for a few seconds.
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Hi !
I'll have the same problem, but i solve it when i change the RESOLUTION OF THE COMPUTER of 1680x1050 on 1440x900 at 60hz

TRY IT !
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