Audio on webcam central

Dell Inspiron 15 3567 laptop.

NO OS stated, is this WINDOWS< y/n if yes, what windows
we can not guess windows versions from 1998 to 2018
XP to W10 is 99% of the post here, why not tell this.
The PC must have its DELL drivers load and correct or things fail.

my guess is this PC is corrupted in some way.
virus?
or the app from Dell is bad/wrong or corrupted, or someone loading the wrong one or verison on your PC.
Why not just go to dell.com and get it, first and load that first.
see if the software works now?

3rd google hit, btw.
http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15-3567-laptop/drivers



load the web cam drivers
then load the apps related to it next.
if confused why not ask on the dell forum for help and not here.
Fixya is NOT DELL. (not by a mile)

This may be as simple as cleaning the camera lens. If it is working, there is nothing wrong with the software, it must be a hardware problem so wither the lens is dirty or may be scratched.

ok so this also happened to me but after RESTARTING my computer and then letting it fully reboot it seemed to work maybe try restarting it first and then maybe use the dell 1545 inspiron help on their website if it doesn't workk

im getting this same problem and i spent 4 hours trying to fix it but i dont know how

I have a Dell 1545 with Dell web cam central & I've had this issue. The problem is that Dell web cam central installs it's own microphone settings onto your laptop called something like Dell web cam Live!. This isn't the built in microphone in my laptop & maybe not yours either. You have to change the settings for your computer system & Dell web cam central. Go to start> control panel> sound> recording .. on mine there is an option for Microphone "High Definition Audio Device" ... that is the built in mic. You want that for your default & apply it. Then open Dell web cam central & go to the "Record Video's" option. In the middle of this is an orange button with a video camera icon. Next to this on the same button is a little arrow pointing down .. click that. Under microphone .. choose Microphone "High Definition Audio Device" just like the sound option in control panel. I've done this & it's completely fixed. I can record videos with sound & use my built in mic in voice/video chat.

What os are you on? Try control panel, sound and audio devices , advanced, and check if microphone is muted

I have a Dell 1545 with Dell web cam central & I've had this issue. The problem is that Dell web cam central installs it's own microphone settings onto your laptop called something like Dell web cam Live!. This isn't the built in microphone in my laptop & maybe not yours either. You have to change the settings for your computer system & Dell web cam central. Go to start> control panel> sound> recording .. on mine there is an option for Microphone "High Definition Audio Device" ... that is the built in mic. You want that for your default & apply it. Also .. as a side note .. I disabled the web cam central Live! microphone completely from this window. Then open Dell web cam central & go to the "Record Video's" option. In the middle of this is an orange button with a video camera icon. Next to this on the same button is a little arrow pointing down .. click that. Under microphone .. choose Microphone "High Definition Audio Device" just like the sound option in control panel. I've done this & it's completely fixed. I can record videos with sound & use my built in mic in voice/video chat.

go to techbuddies.org.. guaranteed solution to your problem... they will surely help you out in minutes..

The issue could be due to a loose connection of the camera above the lcd panel. Try uninstalling the drivers and shutting down the computer. Once done gently press the area around the webcam. Power on th computer. See if you get any new hardware and if it installs. If no. check in device manager. If you still have a bang on the webcam uninstall all usb root hubs and restart the computer. If still no joy power off the computer. You need to hold down the Fn button (Located next to the CTRL button on the left hand corner) and then power on the system. This will take the system to the diagnostics mode. After running the tests run a custo tests on the webcam.

Make sure that you select the correct source for the voice or recording in the Windows sound settings (control panel).
If multiple audio solutions are installed, the default is mostly the sound card input. You need to select the microphone from the webcam.

More generic Webcam troubleshooting:
http://www.pcauthorities.com/pc-errors/how-to-fix-webcam-problems

Jules