M7310 phone line ringing does not appear on receptionist phone

A couple of ideas. Have the receptionist call you and verify that they are really at the extension you're calling. Then make sure you turn on Call Waiting Intercom on that phone. From the intercom on the reception phone, dial *7311 for Intercom and *7321 for Outside lines.
Now the phone will soft ring and visual indication when you get a second call if you're phone is busy.

If you've mapped a button to ring the receptionist and it's not working, you may have unprogrammed the button. That's reprogrammed by PROGRAM, the button and 1 plus the extrension (usually 101) and STORE or ENTER to save. PROGRAM exits programming.

Carl

It sounds like although they're labeled as line buttons actually they're programmed as station buttons.
If you press feature *0 and one of the buttons it will tell you what the button is programmed as.
Also did you try pressing the intercom button then dialing 9? that might be the way the set was programmed.

Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist’s extension to Immediate Ring and the lines at the users’ extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users’ extensions -with the receptionist providing backup -set the line at the users’ extensions to Immediate Ring. Then set the line (or lines) at the receptionist’s extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist’s extension.
Programming
To change the way outside lines or pools ring at an extension:

1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
   • Immediate Ring - on steady
   • Delayed Ring - flashes slowly
   • No Ring - flutters quickly
3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
4. Continue programming or exit programming mode.

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear & ring
press the Chng key till it says appear only press next key (lower right arrow)
The display should say line 002: appear & ring
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)
The display should say line 002: appear only
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

To change ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear and ring press CHNG til it says appear only.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished

To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished
if the programming doesn't look like 1 described call me @1.410.984.4840

http://dstech1.com/programming-line-ringing/


Partner, all releases. Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:

1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
   • Immediate Ring - on steady
   • Delayed Ring - flashes slowly
   • No Ring - flutters quickly
3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
4. Continue programming or exit programming mode.

Somehow you might have taken the lines off the extension. I would double check that under line appearance, that extension is set to "appear and ring" for each line.

Okay first you'll need to know the 2 digit "Set" number for your Phone.
Press "Featire" *0 then Intercom to get the 2 digit number.

Okay Now we need to configure:
Press "Feature" **CONFIG or **266344
Press: Next until "Sets" appears "press Show" Top Right Button
Enter 2 digit "Set Number"
Press Next Until You Get Ringing Lines
Hit the "Change" Button to Turn the Line to "Yes" to ring
Do this for each Line you have that you want to ring.
Done, Please Rlease.